Getting Back to the Basics of Clinical Care and Patient Empowerment
Natalie Miller, Strategic Director, Patient Experience at Optum, discusses factors affecting patient satisfaction and how clinicians play an important role to educate, empower and engage patients in their care. Addressing technology that brings patients and their care teams closer together gives patients more control over information and services, while empowering clinicians to remain focused on one patient and one condition at a time.
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Getting Back to the Basics of Clinical Care and Patient Empowerment
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