Culture & Leadership | Volunteer Professionals

Empathy & Connection: Improving Leadership & Volunteer Success

Chris Perez, Patient Experience Manager, Atrium Health

By attending this webinar, participants will understand concepts of empathy and connection, what patients value in today’s new era of healthcare and how volunteers can meet those needs and how to lead with empathy and develop a volunteer program with empathy as a core concept.

*This resource was originally developed by the Association for Health Care Volunteer Resource Professionals (AHVRP) prior to AHVRP integrating with The Beryl Institute in July 2020. This webinar does not offer Patient Experience Continuing Education Credit (PXE).