Caring for Ourselves and Others
Beth A. Lown, MD, FACH | Chief Medical Officer, The Schwartz Center for Compassionate Healthcare | Associate Professor of Medicine, Harvard Medical School
In today’s fast-paced healthcare environment, crowded with competing priorities, the human connection is too easily overlooked leaving caregivers burned out and patients and families fearful and suffering. Through innovative programs, education and advocacy, the Schwartz Center is working to support caregivers, healthcare leaders and others and bring compassion to every healthcare experience. Join us as Beth A. Lown, MD shares tactics to help participants: Describe the prevalence of burnout and mental health consequences of the pandemic. Articulate at least 2 strategies that support resilience. Describe the importance and impact of social support.
Related content
-
Culture & Leadership | Infrastructure & Governance | Staff & Provider EngagementHow Daily Huddles Launch Conversation to Drive Metric Improvement
Since 2015 Cone Health Medical Group has been intentional about creating a culture of service excellence. Watch this webinar to discover how we partnered with Ritz Carlton Leadership Center to implement some of their key components ensure we have communication traveling from our sites up to our leaders and from our leaders down to our
Learn more -
Culture & Leadership | Staff & Provider EngagementFrom Good to Great: Our Journey to Four-Star Patient Experience
Watch this webinar to discover a hospital’s journey towards achieving a 4-star rating in their patient experience program. Specifically, the case study revolves around the success story of WVU Medicine, which implemented a new patient experience program and was able to improve its satisfaction ratings within two years. The presentation will highlight the importance of
Learn more -
Staff & Provider EngagementBecome a Good Communicator Using 3 Simple Steps
By Debbie Young Communication is the act of giving, receiving, and sharing information. Good communicators demonstrate an ability to listen carefully, speak clearly, and exhibit respect for those who may have different opinions. Clear and effective communication with our patients in a healthcare setting can be achieved through a simple 3-step standard practice to facilitate
Learn more
Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events