An Upstream Solution to Advance Physician Engagement
Katie M Owens, MHA, CPXP | President and Co-Founder, Healthcare Experience Foundation
Dr. Anthony J. Frank, MD, MBA, FACEP, CPE, FAAPL | Senior VP of Medical Affairs/Chief Medical Officer/Designated Institutional Official, UNC Health Blue Ridge
Laura McNeely, MS | Director, Healthcare Innovation and Transformation/Associate DIO, UNC Health Blue Ridge
Rahul Sampath, MD | Internal Medicine Residency Program Director/Infectious Disease Consultant/Vice President of Medical Staff, UNC Health Blue Ridge
Burnout is growing amongst residents, faculty and physicians. Alarmingly, it is jeopardizing our ability to ensure each patient receives the best healthcare experience and is affecting our ability to retain a high-performing medical staff. We have worked to rewrite the playbook for supporting physicians in the early stages of their career, as faculty mentors and physician leaders, to build a more resilient medical staff that finds joy and purpose in their work. This session will dive into the design principles for establishing the Center for Physician Leadership, curriculum priorities, coaching to advance skills and evaluation outcomes.
Quality & Clinical Excellence
Managing pain for pediatric patients has lasting positive impact on children and families
Effective pain management in pediatric patients is a critical aspect of healthcare with far-reaching implications. The reduction of pain not only serves to alleviate a child’s suffering but also demonstrates significant impact on their physical and psychological well-being. Read on to explore the importance of pain reduction in children and the numerous benefits it offersLearn more
Staff & Provider Engagement
Self-Care Leads to the Best Care!
Our wellness journey began pre-pandemic in March 2019 with a generalized inquiry and inventory about wellness opportunities available at our organization. At the time, our established services and programs offered included: chaplaincy/spiritual support, limited Reiki, limited music therapy, seated yoga, therapist-facilitated therapy-based Zumba and yoga groups, and the C.A.R.E. Channel available in every patient room.Learn more
Culture & Leadership | Staff & Provider Engagement
From Good to Great: Our Journey to Four-Star Patient Experience
Watch this webinar to discover a hospital’s journey towards achieving a 4-star rating in their patient experience program. Specifically, the case study revolves around the success story of WVU Medicine, which implemented a new patient experience program and was able to improve its satisfaction ratings within two years. The presentation will highlight the importance ofLearn more