Adjusting Volunteer Week Celebrations in 2021
Published January 13, 2021
Connection Calls provide opportunity for networking and idea sharing with peers. In addition to a discussion on a pre-announced topic, each call includes time for general discussion on the issues relevant to the community.
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Staff & Provider Engagement
Spiritual Care Connection Call – Demystifying Chaplaincy
Published June 10, 2026

Chaplaincy is often misunderstood, yet it plays a critical role in supporting patients, families, and care teams. Join the Spiritual Care Workgroup on a connection call to demystify chaplaincy – exploring what chaplains do, how they integrate into care teams, and the impact they have across care settings. Participants will gain a clearer understanding of
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Patient Family & Community Engagement | Staff & Provider Engagement
The Cost of Silence: Addressing Disenfranchised Grief in Healthcare
Published June 23, 2026
11:00 AM PT / 2:00 PM ET / 7:00 PM London – This webinar shines a light on disenfranchised grief, the often-unrecognized loss experienced by both patients and healthcare professionals. Through real-world stories and frontline insights, presenters will explore how acknowledging unseen grief can transform care experiences and strengthen human connection. Participants will learn how
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Staff & Provider Engagement
State of HX 2025: Thriving in the Face of Change
Published July 30, 2025

We’re pleased to announce the release of The State of Human Experience 2025: Thriving in the Face of Change. Now in its eighth edition, this biennial report offers a clear look at how the patient experience field continues to grow and adapt amid today’s healthcare challenges. Key findings include: 79% of organizations now have a
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