PXJ Article

Wait time reality check: The convergence of process, perception, and expectation

We did our Best!: The Experience of Frontline Workers in Long-Term Care during COVID-19 Outbreaks

In Canada, the COVID-19 pandemic had devastating effects for those living in long-term care (LTC) homes, yet little is known about the experiences of the frontline workers who endured in those settings with COVID-19 outbreaks. Specialized knowledge will improve our understanding of the effects of the pandemic on frontline workers (FW), enabling the development of

What are the sources of patient experience feedback in the UK prison setting, and what do patients and healthcare staff think about giving and receiving feedback in prison? A qualitative study

Background: The collection of patient experience feedback (PEF) has seen a marked global increase in the past decade. Research about PEF has concentrated mainly on hospital settings albeit a recent interest in primary care. There has been minimal research about PEF in the prison healthcare setting. The aim of this study was to explore the

What constitutes the patient experience of children? Findings from the photo elicitation and the video diary study

What medicine can learn from pediatrics: A mother’s perspective

What older adults want from their health care providers

Whose party is it anyway? An invitation from a patient experience advocate

In this commentary, the associate editor of Patient Experience Journal (PXJ) discusses the need to center the human experience in health care by celebrating its essential human, the patient. We have a duty to honor and uphold the dignity of the importance of patient priorities, needs, and preferences, and those of their families. We honor,