PXJ Article
Showing 529–544 of 563 results
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Policy & MeasurementUsing a multidisciplinary data approach to operationalize an experience framework
Like many healthcare organizations, Baylor Scott & White Health (BSWH) is awash with data. Often, this data is used in siloed departments to monitor safety and quality, make local business decisions, and motivate staff to improve processes to achieve sustained excellence and market share. As margins get thinner and competition from various disrupters increases, organizations
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Culture & LeadershipUsing a process improvement tool to improve staff skills & enhance the urgent needs patient experience in a women’s health center
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Culture & LeadershipUsing appreciative inquiry as a framework to enhance the patient experience
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Innovation & Technology
Using design-thinking to investigate and improve patient experience
Understanding and enhancing the patient experience can lead to improved healthcare outcomes. The purpose of this study was to capture a comprehensive and nuanced understanding of the patient experience on an inpatient medical teaching unit in order to identify key deficiencies and unmet needs. We then aim to implement a design-thinking methodology to find innovative
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Innovation & TechnologyUsing Experience-based Design to Understand the Patient and Caregiver Experience with Delirium
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Innovation & TechnologyUsing experience-based design to understand the patient and caregiver experience with delirium
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Using patient experience in optimizing the total knee arthroplasty patient journey
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Culture & LeadershipUsing patient value statements to develop a culture of patient-centred care: a case study of an Ontario, Canada hospital
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Patient Family & Community EngagementUsing shared mental models to conceptualize patients as professionals, decision-makers, collaborators, and members of interprofessional healthcare teams
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Innovation & TechnologyUtilising co-design to improve outpatient neurological care in a rural setting
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Policy & MeasurementVariations in the patients’ hospital care experience by states’ strategy for Medicaid expansion: 2009-2013
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Culture & LeadershipVeterans’ experiences of patient-centered care: Learning from guided tours
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Staff & Provider EngagementViews on happiness and mental health: A comparison between residents and staff at a senior care facility
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Innovation & TechnologyVirtual cardiac rehabilitation: A rapid shift in care delivery in response to the COVID-19 Pandemic
Cardiac rehabilitation is an integral part of recovery from a critical cardiac life event. This preventative strategy involves exercise rehabilitation, education, lifestyle modification, and self-management coaching – preparing patients for lifelong changes. Prior to the COVID-19 pandemic, these activities were supervised by clinicians in-person, on hospital grounds, and in large groups. However, due to pandemic
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Culture & Leadership
Vision, mission, and values: From concept to execution at Mayo Clinic
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Patient Family & Community EngagementVoices From the Journey: Exploring Rehabilitation Experience of Individuals with Disabilities in a South African Province
Background: Globally, 16% of the population is affected by disabilities, with increasing prevalence due to non-communicable diseases and longer lifespans. This group often faces shorter lifespans, poorer health, and greater challenges than non-disabled peers. Rehabilitation services are essential for improving independence, health, and quality of life by facilitating participation in education, work, and social roles. However,
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