Using Experience-based Design to Understand the Patient and Caregiver Experience with Delirium
Published September 14, 2020
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Innovation & Technology
Capturing Real-Time Feedback through Patient Text Messaging
Published November 1, 2023
Real-time feedback using digital technology allows an opportunity to improve the care experience of patients while they are still in your care and before they receive any surveys about their hospital stay. Learn how patient texting at Houston Methodist led to greater connections with patients and families, built trust and loyalty and improved HCAHPS scores
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Culture & Leadership | Innovation & Technology | Patient Family & Community Engagement | Quality & Clinical Excellence
From Words to Wellness: Promoting Health Equity through Translation
Published December 7, 2023
Complimentary – This webinar will explore the critical intersection of language access and health equity. This engaging event will cover a range of topics, including: Language Barriers: Address the challenges posed by language barriers and their impact on healthcare access and outcomes. Translation Technology: Discover advancements in translation technology and how they are revolutionizing communication
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Innovation & Technology
Leading through Partnership: Development of a Hospital Wide Family Centered Care Collaborative
Published November 12, 2025
Though it has been widely recognized that systematic patient and family engagement plays a critical role in strengthening the provision of family-centered pediatric healthcare, significant gaps in knowledge remain regarding how to develop and build a successful model of engagement. As a group of pediatric health care professionals invested in improving the patient and family-centered
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