Culture & Leadership | Quality & Clinical Excellence | Staff & Provider Engagement

Developing an Interactive Behavioral Based Training Program

PXE Credit Available

This webinar, How to Develop an Interactive Behavioral Based Training Program that Aligns with...

Co-designing of Patient Safety Incident Disclosure Process in Primary Healthcare System in Qatar

The importance of disclosing a patient safety incident to the patient...

Looking Back to Move Forward: The Next Decade and Beyond for Human Experience

This issue comes out at an important moment for the experience...

The Evolution of Patient Experience: From Holistic Care to Human Experience

Patient experience has evolved as a critical concept and outcome in...

Investing in the Bottom Line: The Value Case for Improving Human Experience in Healthcare

Investment in human experience is imperative for healthcare organizations. It is...

Culture & Leadership | Policy & Measurement

Global Perspectives on Human Experience: Where we stand and new frontiers

Listen as Jason A. Wolf, PhD, CPXP, President & CEO, The Beryl Institute discusses...

The Legitimacy of the Patient Story: The Unofficial Autoethnography

While communication is the foundation of patient experience, survey data and...

A Patient’s Journey: Navigating Life with Type 1 Diabetes

We are all patients. This article represents my views from my...

“Not Your Father’s Heart”: How Healthcare Discrimination for Neurodivergent Patients Taught Me About the Human Experience

It is easy to assume all patients who come into a...

The Use of Patient Stories as a Knowledge Translation Strategy to Facilitate the Sustainability of Evidence-Based Interventions (EBIs) in Healthcare

Patient stories are real-life experiences told from a patient’s or their family’s perspective. In...

Lived Experiences of Cancer Patients Who Chose to Stop Receiving Treatment

The study aimed to understand the lived experience of cancer patients...

Patient Experience Diagnosis: Using Telemed Simulation to Assess Health Care Provider Verbal and Nonverbal Communication Issues to Prescribe Potential Interventions Authors

Patient experience contributes to health outcomes, and a host of healthcare...

Healthcare Team Members’ Views on Social Determinants of Health Screening and Referral Practices in a Pediatric Emergency Department

We aimed to explore the healthcare team members’ (HTMs) views on...

Helping Patients Navigate the Emergency Department: Assessing the Utility of a Poster Illustrating the Patient Journey

Patients often have limited understanding of the emergency department (ED) care...

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