Patient-reported experience measures (PREMs) are critical to evaluating the person-centeredness, safety, and quality of...
Patients are increasingly reporting about their healthcare experiences in an unsolicited manner online. This...
Patient experience quality measure scores are widely accepted as outcomes in health services research....
This qualitative descriptive study explores patients’ experiences of living with COVID-19, in the community,...
Hospital administrators and researchers often use large, standardized surveys that examine patient satisfaction to...
In this paper we identified what was reported in the literature on qualitative and...
This review reports on the development of patient-reported outcome measures (PROMs), published within the...
To optimise home care provision and to identify potential improvements in the care process,...
Background: The collection of patient experience feedback (PEF) has seen a marked global increase...
Surveying patient satisfaction is considered an important part of any systematic program of quality...
Understanding patient experience is essential to providing high quality, person-centered care. A real-time baseline...
There is a growing impetus to “measure what matters” to enable health systems to...
The conversation on measuring experience has been a long and thoughtful one. It has...
Like many healthcare organizations, Baylor Scott & White Health (BSWH) is awash with data....