Three Myths about Physician Engagement
Published June 24, 2016
Harris Baden, MD, Section Chief, Cardiac Critical Care, Seattle Children’s Hospital, discusses the aim of inspiring physicians and helping them optimize the relationships with their patients and families by breaking down three myths about physician engagement.
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Staff & Provider Engagement
Fostering a Growth Mindset in Healthcare: A Strengths-Based Approach to Improving Patient Experience
Published February 5, 2025
This learning bite explores a pilot program that took a compassionate, strengths-based approach to improving provider communication and engagement. By focusing on relationship-centered training—rather than remediation—the program led to significant improvements in patient experience and provider well-being, offering a scalable model for fostering a growth mindset in healthcare.
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Connecting Compassion for Patients with Health Care Worker Wellbeing
Published July 29, 2025
This webinar will explore: understanding who patients are, what they need, and how compassion can be shown; research on the benefits of compassionate care for patients and providers; and practical communication skills to avoid common pitfalls that increase suffering. By reconnecting healthcare workers with the “why” of their roles, we can enhance patient experience and
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Staff & Provider Engagement
Transforming Patient Comfort with the Help of Volunteers: A Collaborative Initiative in the ED Hold
Published October 2, 2025
Tampa General Hospital’s volunteer-led comfort protocol in the ED Hold offers small, personalized touches—like aromatherapy and ear plugs—that have created a calmer care environment, improved care experiences, and boosted patient satisfaction.
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Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events