Policy & Systemic Issues: Hardwire Human Partnership & Dismantle the Structures and Systems that Lead to Disparities
Published October 28, 2021
Jason A. Wolf, PhD, CPXP, President & CEO, The Beryl Institute
Rhae-Ann Booker, PhD, Vice President of Diversity, Equity and Inclusion | University of Michigan Health-West
Helen Lee, Experience of Care Professional Lead – Co-production / Covid-19 Response – Volunteering Experience of Care Team | NHS England and NHS Improvement
In this session of the New Existence Webinar Series we will explore two aims in the Policy & Systemic Issues segment of The New Existence: Hardwire Human Partnership in the Healthcare Ecosystem and Research, Measure and Dismantle the Structures and Systems that Lead to Disparities. The Policy & Systemic Issues segment calls on us to “advocate for equitable institutional, governmental and payor policies, incentives and funding to drive positive change.”
The main actions under “Hardwire Human Partnership” that will be explored include: Elevate the expertise of patients and the patient’s circle of support. Engage patients, families, healthcare professionals and communities in advocacy. Remove barriers to accessing care.
The main actions under “Research, Measure and Dismantle the Structures and Systems that Lead to Disparities” that will be explored include: Identify where inequity and bias exist within current policies and processes. Examine the data to understand the disparities that influence experience and outcomes. Dismantle policies and practices that deliver inequitable outcomes. Deploy practices that ensure equitable health outcomes.
Related content
-
Culture & Leadership | Policy & Measurement
The Treatment Impact: Cultural Inclusivity in a Modern World
Published October 26, 2023
Complimentary – Caring for patients and their families during tumultuous times can be daunting. Many times, we rely on our past experiences, good or bad, to help us through difficult or ambiguous situations. While empathy is a key component of good service, how do we show cultural inclusivity? How can we make a big impact
Learn more -
Policy & Measurement
Enhancing Post-Visit Communication: A Quality Improvement Initiative
Published August 18, 2024
With grant funding from The Beryl Institute, Briargate Outpatient Specialty Care Clinic at Children’s Hospital Colorado launched a quality improvement project to tackle the decline in patient and family experience scores concerning post-visit communication. By implementing targeted interventions, the clinic increased the percentage of families who felt well-informed about handling questions after visits from 72%
Learn more -
Policy & Measurement
Unleashing Collective Potential: The Power of Team-Based Leader Rounding in Elevating Patient Care
Published November 19, 2024
Baylor Scott & White Medical Center faced a decline in patient experience scores, reaching the 50th percentile by 2022 due to inconsistent leader rounding and lack of focus on improvements. In 2024, the center revamped its rounding program by involving non-clinical and ancillary leaders, focusing on structure, support, and connections. This approach included protected time
Learn more
Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Policy & Systemic Issues: Hardwire Human Partnership & Dismantle the Structures and Systems that Lead to Disparities
$49.00
ACCESS NOW