Lost Belongings Workgroup: August 14, 2024
1pm ET / 12pm CT / 11am MT / 10am PT – The Lost Belongings Workgroup is a meeting space for those interested in conversations and solution generation with patient advocates working to improve lost belongings policies and practices.
The Patient Advocate Community has recognized a need for better processes and policies to shepherd personal belongings through an individual’s healthcare journey. If those belongings are lost, the protocols in place to recover or reimburse those items will impact patient perceptions and staff experience. Join the Lost Belongings Workgroup if you are interested in participating in conversations and solution generation with patient advocates working to improve lost belongings policies and practices.
This event does not offer patient experience continuing education credit (PXE).
Related content
-
Environment & Hospitality
From liability to asset: A large health system’s approach to transforming hospital food
Historically, hospitals are infamous for poor food quality. Valuing food as a tenant of health and well-being, Northwell Health, New York’s largest healthcare system, is transforming its hospital food program to become an asset and market competition differentiator. By focusing on structure, workforce, procurement and process, Northwell has improved patient experience performance “Quality of Food”
Learn more -
Environment & Hospitality
Lost Belongings Workgroup (September 13, 2023)
1pm ET / 12pm CT / 11am MT / 10am PT – The Lost Belongings Workgroup is a meeting space for those interested in conversations and solution generation with patient advocates working to improve lost belongings policies and practices.
Learn more -
Environment & Hospitality | Staff & Provider Engagement
Trust Me: Building Trust Through Humanism and Compassion
Do your patients trust you to provide compassionate care? If they don’t, the impact on the healthcare system can be devastating. Learn the six behaviors that patients and families say are needed to help build trust with their clinicians. Discover the critical role that compassion and humanism play in building trust and improving the human
Learn more