Using Unsolicited Feedback to Improve Patient Experience
![](https://theberylinstitute.org/wp-content/uploads/2022/12/Using-Unsolicited-Feedback-to-Improve-Patient-Experience-1.jpg)
Amy Brown, Founder & CEO, Authenticx, shares the importance of unsolicited feedback compared to traditional surveys and the ways to collect it in order to improve the patient experience.
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