Humane Solutions to Clinician Distress
Julie Kutac MA, PhD, Assistant Professor of Instruction, Department of Physician Assistant Studies, School of Medicine, University of Texas Medical Branch
Rimma Osipov MD, PhD, Assistant Professor, Departments of Medicine and Social Medicine, University of North Carolina-Chapel Hill
Starting with a “hands-on” example, this presentation explores ways that insights, language and pedagogical techniques from the humanities can help us better understand clinician distress highlighted by the COVID-19 pandemic. Building on insights from the prior presentation in this series, Insult to Injury: COVID-19 and Clinician “Burnout”, that challenged us to think past the language of “burnout,” we explore other ways to describe and counteract the emotional toll of trying to care for patients in an uncertain, unfair, and demanding world.
Related content
-
Culture & Leadership | Staff & Provider EngagementLeading Healthcare & PX Teams with Clarity, Confidence and Courage
A healthy, empowering, and inclusive work culture inspires trust and engagement, making it easier to recruit and retain top talent. Yet, it’s harder than ever in this constantly changing world of burnout and overwhelm. In this webinar, healthcare leaders will learn to maximize human potential with a focus on well-being, leveraging the Culture CARES® model
Learn more -
Staff & Provider EngagementA New Take on Patient Advocacy Rounding: An Advocate-to-Caregiver Approach Improving both the Caregiver and Patient Experience
By Kelly Gibbons MSN, RN Rounding is a well-established practice in healthcare, known for significantly improving patient experience scores, reducing safety incidents, and enhancing caregiver satisfaction. But how can patient advocacy teams integrate into the rounding process to benefit not only the patient experience but the caregiver experience at the same time? Many patient advocacy
Learn more -
Staff & Provider EngagementPX Ownership at the Frontline: Innovating an Experience Champions Program
Is your PX team “spinning a lot of plates”? Windie Her shares how UC Health, a huge system supported by only 12 Patient Experience Professionals, faces the challenge of managing numerous tasks while improving experience. To keep its plates from dropping, UC Health developed an Experience Champions program involving 665 frontline staff members across 111
Learn more
Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events