Enhancing the Patient Experience through “Spotlighting”
Published June 20, 2016
This report is based on research conducted at St. Joseph Hospital in Orange, California. It was supported in part by The Beryl Institute’s Patient Experience Grant Program. Spotlighting is a proactive approach to healing beyond science. It seizes a moment in time during the patient experience to create an optimal situation for sacred encounters to occur. It gives caregivers new tools to show their compassion, honor patient dignity and foster an environment in which patients feel safe and nurtured.
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Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events