Enhancing the Patient Experience through “Spotlighting”
This report is based on research conducted at St. Joseph Hospital in Orange, California. It was supported in part by The Beryl Institute’s Patient Experience Grant Program. Spotlighting is a proactive approach to healing beyond science. It seizes a moment in time during the patient experience to create an optimal situation for sacred encounters to occur. It gives caregivers new tools to show their compassion, honor patient dignity and foster an environment in which patients feel safe and nurtured.
Related content
-
Environment & Hospitality | Quality & Clinical ExcellenceCancer Experience of Care Improvement Collaboratives in the National Health Service in England
Learn more -
Environment & Hospitality | Infrastructure & GovernanceBut We’ve Always Done It That Way: Using SWOT to Enhance Your Volunteer Program
2pm ET / 1pm CT / 12pm MT / 11am PT – It’s easy to fall into a routine in Volunteer Services. But what if you could get FREE help to elevate your program and team? Learn how to conduct an effective SWOT analysis and gain valuable insight to help keep you at the top
Learn more -
Environment & Hospitality | Patient Family & Community EngagementIntegrating Recreational Art Activities into the Patient Experience
This research study explores the impact of recreational art activities on the human experience of hospitalized patients. With funds awarded through The Beryl Institute’s Grant Program, University of Maryland St. Joseph Medical Center launched Heart Cart, a painting program for inpatients. Reaction to the initial pilot from cardiac surgery patients was so positive, the art
Learn more
Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events