Developing approaches to the collection and use of evidence of patient experience below the level of national surveys
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Patient Family & Community Engagement | Policy & Measurement | Staff & Provider Engagement
Signals to Action: Northwestern Medicine’s Journey to Humanizing Healthcare Experiences
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This webinar explores the impact of lost belongings on the patient, their families, and your organization. You will hear best practices for empowering and motivating your staff around the patient belongings process through awareness, education, recognition, and incentive programs. Key learnings will be shared about the See it! Say it! Save it! Program, launched in
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