Cancer Experience of Care Improvement Collaboratives in the National Health Service in England
Published November 2, 2022
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Quality & Clinical Excellence
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Patient Similarity Analysis can be used to develop personalised aids for patients and clinicians making complex healthcare decisions, including those encountered in the oncology domain. However, little is known about patients’ views on how insights derived through Patient Similarity Analysis may be incorporated into decision making at the point of care. In this study, we
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Culture & Leadership | Quality & Clinical Excellence
Improving Interpreter Services Documentation for Equitable LEP Care
Published July 22, 2025
Patients with Limited English Proficiency (LEP) face significant barriers to accessing quality healthcare, leading to disparities in outcomes. Utilizing qualified medical interpreters is essential for bridging these gaps, yet systematic integration of interpreter services remains a challenge for many healthcare organizations. This webinar highlights the journey of an academic health system in New England that
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Environment & Hospitality
Temporary Medical Lodging: The Distance Between Home and Here
Published June 22, 2026
By Jenny Owens, ScD, MS Vice Provost of Academic Affairs University of Maryland, Baltimore When we talk about patient experience, the conversation tends to center on what happens inside the hospital. Communication, safety, care transitions, wait times. But for thousands of patients and families who must travel for treatment, the experience begins long before they
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