Grant Report
Showing 1–16 of 60 results
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Quality & Clinical Excellence
A Qualitative Study Examining Patient Experience Factors and Drivers within the Home Health Setting
As demand for home care increases at a rapid pace, it is important to understand what patients value most during the home care episode and what touchpoints have the biggest influence on the perception of experience. This research by Northwell Health At Home, supported by a grant from The Beryl Institute, offers a unique opportunity
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A Quality Improvement Project for the Resident Communication Assessment Program (ReCAP)
In this report, the Resident Communication Assessment Program (ReCAP) aims to provide resident physicians with individualized feedback on their communication skills through volunteer-facilitated patient interviews.
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Quality & Clinical Excellence
An Incentive Walking Program to Reduce Postoperative Complications, Decrease Length of Hospital Stay and Promote Wellness for the General Surgical Patient
In order to improve patient outcomes related to postoperative complications, WellSpan York Hospital compares pre-intervention complication rates of postoperative to post-implementation complication rates by implementing an incentive walking program for the post-surgical patient.
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Policy & Measurement
And the Survey Says…: A Qualitative Exploration of the Perspectives of Nurse Managers Who are Accountable for Patient Experience Measures
By examining nurse manager accountability for patient experience measures, this study seeks a deeper understanding of nurse managers’ perceptions of patient experience measures and how these measures drive organizational communication behaviors. Funded through The Beryl Institute’s Grant Program for scholars, Lisa Huddleston, Ph.D., explores whether hospitals use patient experience scores as intended — to guide
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Staff & Provider Engagement
Awarding Employee Mini Grants for Increased Engagement in Patient Experience
Through grant funds awarded by The Beryl Institute, the Banner Health Patient Experience team designed a PX mini grants program aimed to enhance employee engagement and support the development of innovative ideas to improve patient-reported outcome metrics. These mini grants provided a unique opportunity for teams of healthcare professionals to propose and implement initiatives that
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Barriers to Practice: Primary Care Patient Experience and Quality Health Outcomes in The Veterans Health Administration
Funded through a grant from The Beryl Institute, Tiffany C. Jennings, Ed.D., shares a summary of her doctoral dissertation. This study explores providers within VHA primary care about their beliefs toward patient experience and their perceptions of executive leadership and organizational culture.
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Culture & Leadership
Broadening Cultural Sensitivity at the End-of-life: An Interprofessional Education Program Incorporating Critical Reflection
Improving a patient’s final moments is the final step of the patient experience and defines human interaction.
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Staff & Provider Engagement
Design Labs: Collaborating with Stakeholders to Solve Healthcare Challenges
ECU Health gives permission to nurses to “fail forward and learn from mistakes” in its new design lab, a project supported through a grant from The Beryl Institute. The design lab provides a space outside the clinical environment for nurses to explore and test new ideas without posing a risk to others. The Office of
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Environment & Hospitality | Patient Family & Community Engagement
Designing for Pediatric Patient Experience: Expert Insights and Innovations in the Healthcare Built Environment
Incorporating patient-centered and participatory design into healthcare environments is a key strategy for creating spaces that are both supportive and functional. Engaging patients and their families in the design process ensures that these environments meet their specific needs and preferences, ultimately leading to better patient outcomes and experiences. This report shares the essential elements related
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Environment & Hospitality
Does the Availability of Seating for Healthcare Partners Improve the Patient’s Perception of Effective Listening and Create an Environment for Patient-Centered Care?
To develop strategies to enhance the experience and create an environment conducive to the experience at the point of care, Medical University of South Carolina Medical Center conducted a study designed to compare HCAHPS scores on two nursing units with similar patient populations before and after folding chairs were placed in each patient room.
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Staff & Provider Engagement
Effectiveness of the Communication Model, C.O.N.N.E.C.T., on Patient Experience and Employee Engagement: A Prospective Study
Recognizing effective communication is a core element in delivering culturally competent and patient-centered care, Northwell Health created a communication model, C.O.N.N.E.C.T., in an effort to align and structure interactions between healthcare professionals, patients and families.
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Patient Family & Community Engagement
Effects of a Mindfulness-Based Stress Reduction Program on Cardiac Outpatients
WellSpan Center for Mind/Body Health and WellSpan Preventive Cardiology developed an eight-week mindfulness training program to address the needs of cardiac patients with stress from chronic illness to study whether the intervention altered cardiac patients’ experience of anxiety, depression, fatigue and pain.
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Culture & Leadership
Engaging Patients With Effective Communication
The focus of this study was to determine if and how enhanced communication can increase patient engagement in the medical practice setting.
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Policy & Measurement
Enhancing Post-Visit Communication: A Quality Improvement Initiative
With grant funding from The Beryl Institute, Briargate Outpatient Specialty Care Clinic at Children’s Hospital Colorado launched a quality improvement project to tackle the decline in patient and family experience scores concerning post-visit communication. By implementing targeted interventions, the clinic increased the percentage of families who felt well-informed about handling questions after visits from 72%
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Patient Family & Community Engagement
Enhancing the Great Expectations Program to Impact Overall Patient Experience
Using an evidenced-based practice approach, Good Shepherd Medical Center Women’s & Children’s Services in Longview, TX promoted enhancing the current Great Expectations program to support and foster a more positive patient experience from prenatal care to delivery through the return home.
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Environment & Hospitality
Enhancing the Patient Experience through “Spotlighting”
Spotlighting is a proactive approach to healing beyond science and it gives caregivers new tools to show their compassion, honor patient dignity, and foster an environment in which patients feel safe and nurtured.
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