Broadening Cultural Sensitivity at the End-of-life: An Interprofessional Education Program Incorporating Critical Reflection
Published June 25, 2016
While hospitals are often places of healing and recovery, the fact of the matter is that thousands of people die inside hospitals every year. Sometimes a patient cannot be saved, and end-of-life care is extremely important. Improving their final moments is the final step of the patient experience and defines human interaction. Researchers investigated this topic with culturally sensitive education programs. This report is based on research conducted at Salem Hospital in Salem, Oregon.
Related content
-
Culture & Leadership
Pennsylvania Hospital Brings Service Recovery to the Bedside: How CipherRounds Helped Leaders Catch Issues Early, Reduce Complaints, and Improve Experience
Published February 21, 2026
Pennsylvania Hospital faced a common challenge in patient experience: feedback arrived after discharge, when it was too late to address concerns that shaped how patients remembered their stay. By bringing service recovery to the bedside through CipherRounds, leaders were able to identify and resolve issues in real time. Brought to you by:
Learn more -
Culture & Leadership
CPXP Informational Connection Call: Your Guide to the CPXP Credentialing Process (August 2026)
Published August 12, 2026
Complimentary – 9:00 AM PT / 12:00 PM ET / 5:00 PM London – Considering the Certified Patient Experience Professional (CPXP) designation? Join Patient Experience University (PXU), the global learning and credentialing center of The Beryl Institute, for an informational connection call that clarifies what CPXP is, who it’s designed for, and how to move
Learn more -
Culture & Leadership | Staff & Provider Engagement
Compassion Connected Communication
Published July 9, 2026
Compassion is a critical driver of patient experience, staff well-being, and trust. Grounded in emotional intelligence, this presentation explores compassion as a learnable skill that is expressed through observable behaviors, especially in moments when emotions escalate or dignity is threatened. Participants will examine the differences between sympathy, empathy, and compassion; consider how self-awareness and emotional
Learn more
Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Broadening Cultural Sensitivity at the End-of-life: An Interprofessional Education Program Incorporating Critical Reflection
$275.00
ACCESS NOW