Profile

For more than 40 years, NRC Health has led the charge to personalize healthcare and support organizations in their understanding of each unique individual.

NRC Health’s commitment to Human Understanding® helps leading healthcare systems get to know each person they serve not as point-in-time insights, but as an ongoing relationship.

Guided by its uniquely empathic heritage, NRC Health’s patient-focused approach, unmatched market research, and emphasis on consumer preferences are transforming the healthcare experience, creating strong outcomes for patients and entire healthcare systems.

Services

Experience

NRC Health’s Experience capabilities capture what matters most to each patient—before, during, after, and beyond their clinical encounter. Leverage the power of Human Understanding® to enable truly personalized care, ensure timely follow-up, improve care faster, and create lasting relationships between patients and providers.

Marketing

NRC Health’s Marketing capabilities offer you direct access to the voices that matter most—your consumers’ voices. The better you know the people you care for, the greater your ability to design experiences that inspire loyalty and create Human Understanding®. Guide market development with consumer and competitive insights.

Institutes

NRC Health’s Institutes capabilities provide boards and organization leaders with insights to guide strategy and governance, enabling you to build stronger organizations and healthier communities. Gain access to valuable research, trend analysis, and idea-sharing resources to guide your health system with a focus on Human Understanding® and health equity.

Reputation

NRC Health’s Reputation capabilities make protecting and building your online reputation easy. Engage patients in sharing their experience, build brand awareness and rank, and track standings. Enable Human Understanding® by sharing real patient stories to paint a true picture of the care your organization provides.

SPONSORED CONTENT

Improve First Impressions at Your Front Door – Patient Ambassador Rounders Enhance the Patient Experience of a Busy Emergency Department

Nobl rounding platform assists in optimizing workflow of rounds in the ED.

Learn more

Increasing Patient Safety with a Digital Hourly Rounding Solution

In this case study, read about how Bryan Medical Center moved from an outdated paper-based hourly

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Unlocking Excellence: A Benchmarking Study on Leader Rounding in High-Performing Organizations

Leader rounding on patients has gained recognition as a best practice in healthcare and is linked

Learn more

"NRC's been great because they actually give us the personalized care that we need in order to treat our patients."

Hester Villanueva

Director of Operations
Virtua Health

"NRC came on board with us about 2.5 years ago, and it’s been a great partnership. They’re really an ally in providing that human experience."

Brad Giafaglione

Director of UCI Experience,
UCI Health

"NRC Health has given a voice to our patients. They appreciate that we’re giving them an opportunity to share their feedback and feel valued."

Nick DeStefano

Service Excellence Process Manager
McLeod Health

Get in Touch with NRC Health

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The Beryl Institute does not play the role of broker between the organization and the resource provider, so please contact directly the organizations in the PX Marketplace to inquire about their offerings. The Beryl Institute is not responsible for the outcomes of any arrangements made between the two parties.