Starting a Pediatric Parent Advisory Council: Overcoming Adversity
Published May 20, 2025


Creating a Pediatric Parent Advisory Council (PPAC) can be a transformative way to enhance family-centered care. Join us as we share our journey from the early stages of conceptualizing a PPAC, through navigating the challenges of the COVID-19 pandemic, to launching a council that has grown and thrived since August 2021. With 16 active parents and a network of e-advisors, our PPAC provides invaluable insights into the experiences and needs of families.
In this webinar, attendees will learn from our extensive research and practical experience, including key steps like gaining senior leadership support, setting up a mission and vision, budgeting, recruiting, and brainstorming project ideas. Discover strategies to maintain growth, encourage parental engagement, and secure ongoing support from leadership.
Speakers from Children’s Memorial Hermann Hospital
-Lillianne Hanning, BSN, RN | Family-Centered Care Coordinator
-Keisha Anderson, Parent Advisor and Administrator
-Christine Lombardi, Parent Advisor and Co-Chair
-Lindsey Wood, Parent Advisor and Co-Chair
Learning Objectives
-Identify essential steps for starting a PPAC, from foundational planning to recruitment and project development.
-Discover how to sustain engagement and growth within the council while keeping parents’ perspectives at the core.
-Discuss the importance of presenting updates and data to leadership for long-term success and stakeholder buy-in.
Non-members can purchase webinars at a cost of $49 each.
This webinar does not offer Patient Experience Continuing Education (PXE) credit.
Related content
-
Patient Family & Community Engagement
“All Together”: A Case Study Demystifying Patient and Public Involvement (PPI) in Brief Psychological Interventions within a Community Mental Health Service for Adults in the UK
Published August 8, 2025
The importance and value of involving patients and the public in the decision-making processes within services designed to support them, and research projects aimed at understanding and improving those services, have long been established. This is often referred to as Patient and Public Involvement (PPI). However, establishing good quality involvement work in practical terms is
Learn more -
Infrastructure & Governance
Connection Call: Aligning Volunteer Services and Patient Experience for Maximum Impact
Published September 24, 2025
We all know that the work that volunteers do in our organizations directly impacts patient experience, but that connection isn’t always clear to your patient experience department. So how do you create and amplify that partnership? Join us as we learn from our peers about their partnerships and experience working with patient experience and how
Learn more -
Patient Family & Community Engagement
The Art of Diagnosis: How to Actively Participate in Your Healthcare
Published August 8, 2025
Diagnosing illness is one of the most complex and error-prone aspects of healthcare, yet patients are rarely equipped with the knowledge or tools to engage in the process actively. This article demystifies diagnosis by explaining how doctors formulate differential diagnoses, the limitations of medical testing, and the cognitive and systemic factors that contribute to diagnostic
Learn more