Rising Strong: Team Resilience Strategies
Published May 6, 2025


Join us for an insightful webinar where we’ll share practical resilience tools and strategies that greatly enhanced the well-being of a 50-member caregiver team. This team, which manages complaints and grievances for 33 hospitals and 385 clinics across four states, saw their Patient Engagement Scores climb from 63% to 83%, outperforming Intermountain Health’s overall employee well-being score by 8%. Remarkably, these improvements occurred during a challenging integration with another healthcare organization. Learn how you can leverage these tools to boost caregiver well-being, job satisfaction, and engagement in your own organization.
Speakers
-Shelley Egley, MSN, RN | System Senior Director, Clinical Relations, Intermountain Health
-Amanda Stokes, MSN, RN | Clinical Relations Senior Manager, Intermountain Health
Learning Objectives
-Identify steps to improve resilience and create a plan for implementation.
-Utilize in-person and virtual tools to engage team members and promote healthy team relationships.
-Promote individual wellness.
Non-members can purchase webinars at a cost of $49 each.
Related content
-
Staff & Provider Engagement
Transforming Care from the Inside Out: The Impact of Peer Coaching on Provider Well-Being and Patient Experience
Published June 26, 2026
Learn how Dartmouth Health is transforming care from the inside out through peer coaching. Jason Vallee, PhD, explores how supporting provider well-being through a structured coaching program improves engagement, reduces burnout, and enhances the patient experience.
Learn more -
Staff & Provider Engagement
Reframing Physician Perceptions of Patient Experience: A Physician’s Perspective
Published May 21, 2026
This PX Learning Bite features physician leader Amit Singh, M.D., of Cook Children’s Medical Center, sharing a powerful perspective on why patient experience is not separate from clinical care, but fundamental to better outcomes, safety, trust, and healing relationships. Drawing from key themes in From Myths to Truths: Reframing Physician Perceptions of Patient Experience, this
Learn more -
Patient Family & Community Engagement | Staff & Provider Engagement
The Cost of Silence: Addressing Disenfranchised Grief in Healthcare
Published June 23, 2026
This webinar shines a light on disenfranchised grief, the often-unrecognized loss experienced by both patients and healthcare professionals. Through real-world stories and frontline insights, presenters will explore how acknowledging unseen grief can transform care experiences and strengthen human connection. Participants will learn how empathetic, developmentally appropriate care supports patients and families while also addressing the
Learn more