This case study examines the development of a graduate-level program addressing the need for...
As the healthcare landscape continues to evolve, and as consumers seek a more personalized...
In this webinar, an Associate Chief Experience Officer, a Program Director, an Analyst, and...
This white paper explores the concept of experience-driven value in healthcare. An expanded...
By Dr. Michael B. Pitt
Professor of Pediatrics at the University...
Explore how healthcare leaders can design and adapt their rounding processes to cater to...
This webinar will review evidence regarding remediation of communication skills in healthcare providers, shame...
Patient experience directly impacts patient wellbeing and care outcomes, as well as the reputation...
Examining the evolution of healthcare, leaders in patient experience (PX) have played a pivotal...
As we close the 11th volume of Patient Experience Journal and a pivotal year for experience efforts...
Join us for an insightful webinar on Hartford HealthCare’s "Good to Great" (G2G) initiative,...
Join us as Garrett South, Director of Patient Experience at California Hospital Medical Center,...
Dr. Donald Wickline of Cone Health, drawing from his experience as a night shift...
Many patient experience teams are small, and it’s hard to do it all. Having...