Culture & Leadership | Quality & Clinical Excellence | Staff & Provider Engagement

Remediation Strategies to Reduce Shame and Stratify Support for Providers in Patient Experience

PXE Credit Available

This webinar will review evidence regarding remediation of communication skills in healthcare providers, shame...

Culture & Leadership

A Role Discovered: Exploring Northwell Health’s Patient Experience Structure and Leadership Characteristics

Examining the evolution of healthcare, leaders in patient experience (PX) have played a pivotal...

Culture & Leadership

Why Human Experience Matters

As we close the 11th volume of Patient Experience Journal and a pivotal year for experience efforts...

Culture & Leadership | Staff & Provider Engagement

Moving from “Good to Great”: Enhancing the Human Experience in Outpatient Care

PXE Credit Available

Join us for an insightful webinar on Hartford HealthCare’s "Good to Great" (G2G) initiative,...

Culture & Leadership

Leading through Listening: A Conversation with Garrett South

Join us as Garrett South, Director of Patient Experience at California Hospital Medical Center,...

Culture & Leadership | Staff & Provider Engagement

Enhancing Patient Experience: A Night Shift ER Doctor’s Passion Project

Dr. Donald Wickline of Cone Health, drawing from his experience as a night shift...

Culture & Leadership | Infrastructure & Governance | Staff & Provider Engagement

Ownership at the Frontline: Innovating an Experience Champions Program

PXE Credit Available

Many patient experience teams are small, and it’s hard to do it all. Having...

Culture & Leadership | Patient Family & Community Engagement

Applying Equity, Diversity, and Inclusion in Co-design with Patient Experience Partners

PXE Credit Available

Watch this webinar to learn about the Patient Experience Partner (PXP) Program at North...

Culture & Leadership | Patient Family & Community Engagement

New Ways to Care

PXE Credit Available

This webinar explores innovative models for best technical care, co-produced with patients and families,...

Culture & Leadership | Staff & Provider Engagement

Using Gratitude to Elevate the Human Experience

PXE Credit Available

In this webinar, the presenters will share how they developed a Gratitude Report as...

Culture & Leadership

Leading Patient Experience through Monthly Plans: Connecting Engagement to Outcomes

Leadership in healthcare is challenging, particularly when it comes to seamlessly integrating patient experience...

Culture & Leadership | Quality & Clinical Excellence

Empowering Healthcare: Understanding and Supporting Trans and Non-Binary Patients

PXE Credit Available

Join Lou Weaver for a webinar on understanding trans and non-binary individuals and their...

Culture & Leadership

Broaden the Scope of What You Consider Experience

Stacy Palmer, Senior Vice President & COO of The Beryl Institute, sits down with...

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