Nonviolent Communication to Improve the Human Experience

Complimentary – Discover the transformative power of Nonviolent Communication (NVC) in this engaging webinar. Grounded in emotional intelligence, NVC equips healthcare professionals with tools to resolve disputes and prevent conflict escalation through clear, compassionate communication. Participants will explore NVC’s four-step framework, which focuses on identifying feelings, understanding needs, and connecting with values that shape actions and motivations. These practical techniques empower you to handle challenging conversations with confidence, reduce bias, and foster healthier workplace interactions. Gain skills to uncover the root causes of conflict, build mutual understanding, and strengthen relationships. Join us to reimagine your approach to conflict management and navigate difficult discussions more effectively.

Zoie Newman, MA, CPXP | Human Experience Consultant, PeaceHealth

Learning Objectives
-Strengthen the ability to observe the actions of others and discern the thoughts of observing vs the thoughts of evaluating.
-Develop a knowledge of what emotions are and are not, and build a better articulation of authentic emotions.
-Discover how to express and ask for the needs, values, and desires of ourselves and others that support our emotional state.
-Practice generating requests of others that will make meaningful change and allow for better resolution to conflicts.