Volunteer Integrative Healing Services: Caring Hands in Action
![](https://theberylinstitute.org/wp-content/uploads/2022/11/Webinar-generic-1.jpg)
Kimberly Van Rooy, M.A., Director, Mayo Clinic Volunteer Programs – Rochester, MN
Rebecca Hynes, M.A., Manager, Mayo Clinic Volunteer Programs – Rochester, MN
In this webinar, participants will gain knowledge on essential components of a volunteer hand massage program, learn how to integrate volunteers into the patient care model, and understand how volunteer hand massage can positively impact the patient experience.
*This resource was originally developed by the Association for Health Care Volunteer Resource Professionals (AHVRP) prior to AHVRP integrating with The Beryl Institute in July 2020. This webinar does not offer Patient Experience Continuing Education Credit (PXE).
Related content
-
Environment & Hospitality
Lost Belongings Workgroup: June 12, 2024
1pm ET / 12pm CT / 11am MT / 10am PT – The Lost Belongings Workgroup is a meeting space for those interested in conversations and solution generation with patient advocates working to improve lost belongings policies and practices. The Patient Advocate Community has recognized a need for better processes and policies to shepherd personal
Learn more -
Environment & Hospitality | Quality & Clinical Excellence
Infection Prevention and the Impact on Patient and Staff Experience
Medical staff and their patients can be exposed to a variety of fomites in the hospital setting. Fomites, or materials that are likely to carry infection, must be properly managed to prevent the spread of healthcare-associated infections (HAIs). From staff washing their scrubs at home to privacy curtains not being changed often enough – there
Learn more -
Environment & Hospitality
In-Language Communication Improves Patient & Family Experience
In this case study, a children’s hospital shares how a partnership with a language interpretation service company enabled their organization to better support the diverse languages of those they serve through improved communication.
Learn more