Responding to the COVID Pandemic: Developing the “COVID-19 Safe” program to reduce the risk of transmission & increase patient and staff safety

Early in 2020, our Temos accredited partners contacted us and requested guidance to develop new systems and processes necessitated by COVID-19. A few requests quickly snowballed into more requests that grew in urgency. The severity of the COVID-19 situation quickly became apparent to the Temos team. Our clients, colleagues, and contacts were asking us to use our expertise in infection control & prevention, risk management, patient safety, patient experience, and more to create solutions and guidance for them. They turned to Temos for guidelines to assure patients and staff that the risk of transmission was being reduced and that patient experience was not being compromised.