Partnering with Patients and Families to Improve Outcomes
Chrissie Blackburn, MHA | Principal Advisor, Patient and Family Engagement, University Hospitals Health System
The webinar will provide a broad national overview, including University Hospitals’ Patient and Family Engagement program, and how UH works with their 175 patient family partners (PFPs) to improve outcomes in safety, quality and experience. It will also discuss UH’s interviewing and selection process, aligning PFPs with their passion, and how they participate on hospital committees, projects, and boards.
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