Environment & Hospitality | Long-term Care

Integrating Person Directed Care into the Client Experience

Culture Change initiatives in long term care have identified creative ways to implement a model of Person Directed Care that aims to improve the client experience by providing dignity and choice, and foster deep relationships among its community members. The New Jewish Home created an environment of care called The Small House and educated its workforce on the Green House® Project Legacy Alignment program to redesign the organization’s structure and environment. The purpose of this study was to understand the perceptions of the elders, staff and family members who first experienced a traditional long term care setting, and then moved to the Small House setting.