Digital Patient Engagement in Ambulatory Care
Published May 25, 2022
This connection call focuses on how organizations are collaborating with other departments to improve patient acquisition and retention, and how they may be using digital platforms or programs to monitor consumer trends.
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In the quest to improve patient experience and health outcomes, the impact of provider consultation generally earns serious consideration. This study recruited a richly diverse pool of participants to examine how patient demographics and psychographics during a telemedicine consultation simulation impact the perceptions of the provider that contribute to patient satisfaction. Further, this study relies
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Closing the Loop: Using Real-Time Feedback to Improve Patient Experience
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Healthcare organizations have long relied on post-discharge surveys to understand the patient experience. While valuable, these tools often provide feedback too late to address concerns, recover service failures, or improve care while patients are still receiving treatment. Providence Holy Cross Medical Center sought a more proactive approach by implementing real-time patient feedback that enabled immediate
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Volunteers play a crucial role in the patient experience, but their impact can remain unseen without the right data. In this PXLB, Roseanna Galindo shares how a simple data strategy can transform volunteer efforts from anecdotal support into measurable, strategic value. She offers quick, practical steps to start small, track what matters, and ensure volunteer
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Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events