PXJ Article
Showing 113–128 of 540 results
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Patient Family & Community Engagement
Covid-19 Vaccine Perception and Hesitancy Among Uninsured Free Clinic Patients
There are many complexities regarding the acceptance of COVID-19 vaccines, mainly because the COVID-19 vaccine had a fast track of development compared to vaccines developed in the past years. The purpose of this study is to understand COVID-19 vaccine perception and hesitancy among uninsured free clinic patients using the theory of planned behavior. This study
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Culture & Leadership
Creating a common trajectory: Shared decision making and distributed cognition in medical consultations
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Infrastructure & Governance
Creating and integrating a new patient experience leadership role: A consultative approach for partnering with executive and clinical leaders
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Culture & Leadership
Creating and sustaining a culture of accountability for patient experience
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Policy & Measurement
Current PROM and PREM use in health system performance measurement: Still a way to go
There is a growing impetus to “measure what matters” to enable health systems to optimise value-based, person-centred healthcare. This paper describes the critical importance of patient-reported outcome and experience measures (PROMs and PREMs) in this pursuit and provides an in-depth overview of how PROM and PREM programs differ between England, the United States, and Australia.
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Patient Family & Community Engagement
Customer service vs. Patient care
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Darcy Test – Developing a patient satisfaction measure for imaging-based patient information during clinical consultations (Copy)
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Culture & Leadership
Defining Patient Experience
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Patient Family & Community Engagement
Delivery of patient education and support using an online digital platform for patients undergoing primary hip and knee replacement: The patient’s perspectives
The aim of the present evaluation was to evaluate the use of an online digital platform (ODP) to deliver patient education and support (PES) to patients undergoing total hip replacement (THR) and total knee replacement (TKR) surgery. Six objectives were outlined to assess the following areas: patient engagement; ease of use; understanding of information; quantity
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Deploying an improvement strategy across a rapidly expanding health system: A framework for repeatability and cost-effectiveness
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Environment & Hospitality | Patient Family & Community Engagement
Determinants of ambulatory patients’ satisfaction with encounter at core service stations in a tertiary hospital of a developing country
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Innovation & Technology
Developing a patient satisfaction measure for imaging-based patient information during clinical consultations
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Patient Family & Community Engagement
Developing approaches to the collection and use of evidence of patient experience below the level of national surveys
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Policy & Measurement
Developing the first pan-Canadian acute care patient experiences survey
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Policy & Measurement
Development and reliability of a patient experience inventory tool for hospitals
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Policy & Measurement
Development of an experienced quality measure for clients, informal and formal caregivers in home care in the Netherlands: A participatory action research
To optimise home care provision and to identify potential improvements in the care process, it is important to gain insight into the care experiences that influence care quality. The aim was to develop a qualitative experienced quality measure for home care in The Netherlands, facilitating conversations between clients and caregivers in generating possible points of
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