Creating and integrating a new patient experience leadership role: A consultative approach for partnering with executive and clinical leaders
Published April 29, 2015
Related content
-
Infrastructure & Governance | Staff & Provider Engagement
Is There a Doctor in the House? The Benefits of Partnering a Physician with Patient Advocacy
Published October 22, 2024

Wondering how to take your Patient Advocacy team to the next level? This webinar will walk through the advantages of having a physician champion working closely with your advocacy team. We will cover physician engagement, clinical oversight, quality review, and key concepts that make for a successful physician partnership. Presenters will share their journey of
Learn more -
Infrastructure & Governance
Create Transparency across the Healthcare Ecosystem
Published April 22, 2021
In this session of the New Existence Webinar Series we will explore the first and second aims in the Governance & Leadership segment of The New Existence: Create Transparency across the Healthcare, and Restore and Nurture Confidence.
Learn more -
Infrastructure & Governance
Caring for Everyone: The Vital Role of America’s Essential Hospitals
Published July 8, 2025
J.R. Labbe, CEC Co-Founder, CCO, Executive Coach CSE Leadership, LLC Nicole Kirchhoffer DNP, MS, RN, CEN, CPXP, FPCC, NEA-BC Patient Experience Officer / Assistant Vice President Maimonides Medical Center Sharif Abdelhamid, MA, CPXP Chief Patient Experience Officer Denver Health Lara Burnside, MHA, CEC Co-Founder, CXO, Executive Coach CSE Leadership We’ve been called many things over the years
Learn more