PXJ Article
Showing 449–464 of 540 results
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Innovation & Technology
The impact of patient shadowing on service design: Insights from a family medicine clinic
A central tenet of patient-centered care is to truly and deeply understand how patients experience health care. One particular qualitative method, patient shadowing, holds the promise of seeing things through the patient’s eyes in real time. The purpose of this research is to utilize patient shadowing to capture the realities of patient experiences in an
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The impact of patient-centered care on health outcomes in adolescents living with diabetes
There is increasing evidence from research studies that suggest patient-centered care has a relationship with good clinical outcomes. In Singapore, there are no studies done to assess and address the issue of patient-centered care and its association with the adolescent’s ability to manage their chronic medical condition, such as Type 1 Diabetes Mellitus. The relationship
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Culture & Leadership
The impact of provider service networks in Florida Medicaid managed care on enrollees’ satisfaction
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Culture & Leadership
The impact of queue-controlled modified open access scheduling on no-show rate in a community mental health child psychiatry med check clinic: A pilot study
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Policy & Measurement
The impact of response rate on Hospital Consumer Assessment of Healthcare Providers and System (HCAHPS) dimension scores
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Infrastructure & Governance
The impact of the resident duty hour regulations on surgical patients’ perceptions of care
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Patient Family & Community Engagement
The importance of patient engagement in the management of giant cell arteritis
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Culture & Leadership
The importance of physician to physician coaching, medical director and staff engagement and doing “one thing different”
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Patient Family & Community Engagement
The influence of COVID-19 visitation restrictions on patient experience and safety outcomes: A critical role for subjective advocates
With the emergence of the coronavirus (COVID-19) pandemic in the United States in early 2020, hospitals across the country made the difficult decision to alter visitation policies, by either limiting visitations or restricting visitations altogether by closing access to family, friends and care partners in an effort to reduce further spread of the virus. While
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Policy & Measurement
The initial psychometric evaluation of a new Emergency Department Patient-Reported Experience Measure (ED PREM)
Patient-reported experience measures (PREMs) are critical to evaluating the person-centeredness, safety, and quality of healthcare services internationally. The aim of this study was to describe the initial psychometric evaluation of a new Emergency Department (ED) PREM. Adult patients presenting to the ED of a tertiary hospital in southeast Queensland, Australia during January 2022 were recruited in-person.
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Culture & Leadership | Patient Family & Community Engagement
The intersection of diversity, equity, and inclusion with pediatric Patient and Family Advisory Councils
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Patient Family & Community Engagement
The journey from provider to patient: Lessons learned
The lens through which one experiences a health crisis is influenced by their personal beliefs and experiences as well as by their professional training and circumstances. Parotid (salivary) gland tumors are rare. Having more than one parotid tumor is rarer still. My experience as a clinician and researcher who was diagnosed with two parotid gland
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Patient Family & Community Engagement
The Legitimacy of the Patient Story: The Unofficial Autoethnography
While communication is the foundation of patient experience, survey data and comments are the primary source of results. The focus on data, though meaningful, reduces humans to text on reports. With a focus of autoethnography in both her baccalaureate and post-graduate studies, the author, (a fulltime patient experience professional) shares her professional focus on the
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Patient Family & Community Engagement
The little things: Exploring perceptions and experiences of client and family-centred care through photovoice
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The Mental Health Journey of Healthcare Workers Returning to Work After COVID-19 in Pakistan: Recovery and Resilience
Since the beginning of the COVID-19 pandemic various studies have reported that healthcare workers (HCWs) are not only at risk of exposure but also experiencing psychological distress. However, less is known about the mental health outcome of HCWs after their clinical recovery from COVID-19 infection. This study addresses a critical gap in our understanding by
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Culture & Leadership
The paradigm of patient must evolve: Why a false sense of limited capacity can subvert all attempts at patient involvement
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