The evolution and integration of a patient-centric mapping tool (patient journey value mapping) in continuous quality improvement
Related content
-
Infrastructure & Governance | Policy & Measurement
A Global Perspective on Experience Excellence: Examples from Around the World
7pm EEST (Latvia) | 12pm ET / 11am CT / 10am MT / 9am PT (USA) – Join Vita Steina to learn more about her Fellow in Human Experience (FHX) project to explore and gather a collection of leading practices driving experience excellence globally. Vita’s project provided a comprehensive look at how organizations around the
Learn more -
Infrastructure & Governance
A Team Approach to Improving Patient Throughput
Presenters will share an interdisciplinary team-based approach, how they gained essential buy in and support and secured the dedicated resources. All, which has resulted in achieving impressive outcomes in patient throughput and enhanced teamwork.
Learn more -
Infrastructure & Governance
@Hawkeye Heaven: How University of Iowa Stead Family Children’s Hospital Used Technology and Empathy to Improve Patient Experience
Creating a pediatric unit that truly addresses the needs of children with patient-facing technology.
Learn more