The evaluation of an information booklet in the use of effective patient communication in the setting of thoracic anesthesia
Published November 8, 2016
Related content
-
Infrastructure & Governance
A comprehensive call center supporting safe, efficient operations during a pandemic
Published August 5, 2020
Learn more
-
Infrastructure & Governance
Service Recovery for All: The In-Patient Setting
Published June 21, 2022
Those working in healthcare have been experiencing the challenges associated with incivility of patients and family members. The workforce needs tools to effectively and confidently have conversations with upset individuals.
Learn more -
Infrastructure & Governance
Radiology Bundle: Collaborative Approach to Designing an Experience
Published June 2, 2020
Learn how patient experience aligns with process improvement to increase patient experience awareness in front line team members, provides meaningful data to team leaders and creates clarity and a baseline understanding of what matters most.
Learn more