PXJ Article

Impact of hospital characteristics on patients’ experience of hospital care: Evidence from 14 states, 2009-2011

Impact of hospital diagnosis-specific quality measures on patients’ experience of hospital care: Evidence from 14 states, 2009-2011

Implementing PODS (Patient Oriented Discharge Summary) in an acute medical urban health setting in Vancouver, Canada

The transition from hospital to home or community is a vulnerable time for patients and families, who face risks associated with misunderstanding instructions about medications, self-monitoring and when to seek emergency care. The quality of the discharge process can have a significant impact on patient confidence, overall patient experience, ability to manage health at home,

Improving process and enhancing parent and therapist satisfaction through a coordinated intake approach

Improving the patient experience through nurse leader rounds

Improving the patient experience through patient portals: Insights from experienced portal users

In divided times, a focus on human experience connects us

The realities of the time in which we find ourselves, not only in healthcare, but in society overall, have exposed so much of what was simmering beneath the surface of our humanity. Issues of equity and inclusion, of stress and burnout, of division and misconception and even the existence of alternative “truths” have caused rifts

Increasing patient engagement in healthcare service design: a qualitative evaluation of a co-design programme in New Zealand