Connection Calls
Showing 65–80 of 85 results
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Environment & HospitalityPX Chat: Lost Belongings
1pm ET / 12pm CT / 11am MT / 10am PT – Join The Beryl Institute community for an opportunity to connect with your peers and discuss big questions in healthcare centered around the topic of lost belongings. Breakout discussion groups allow you to share your challenges, celebrate your successes, and discover what other organizations
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PX Connect Live – Patient Relations in Academic Medical Centers
12pm ET / 11am CT / 10am MT / 9am PT – Join The Beryl Institute community for an opportunity to connect with your peers and discuss popular topics from PX Connect community threads. Breakout discussion groups will provide space for you to share your challenges, celebrate your successes, and discover what other organizations are
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PX Connect Live – Patient Rounding
12pm ET / 11am CT / 10am MT / 9am PT – Join The Beryl Institute community for an opportunity to connect with your peers and discuss popular topics from PX Connect community threads. Breakout discussion groups will provide space for you to share your challenges, celebrate your successes, and discover what other organizations are
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Environment & Hospitality
PX Connect Live – Wayfinding
12pm ET / 11am CT / 10am MT / 9am PT – Join The Beryl Institute community for an opportunity to connect with your peers and discuss popular topics from PX Connect community threads and website searches. Breakout discussion groups will provide space for you to share your challenges, celebrate your successes, and discover what
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Culture & Leadership | Policy & MeasurementPX Goal Setting in Pediatric Care
Pediatric PX Leaders discussed how their organizations set measurable and achievable patient experience goals. During this conversation, members from The Beryl Institute whose roles or responsibilities encompass the pediatric setting joined the call and learned: What key metric or question are other organizations using? Are others using raw data and/or percentile ranking? What organizations are
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Culture & Leadership | Staff & Provider EngagementRebuilding Healthcare Volunteer Programs
Connection Calls provide opportunity for networking and idea sharing with peers. In addition to a discussion on a pre-announced topic, each call includes time for general discussion on the issues relevant to the community.
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Culture & LeadershipRetaining Volunteers when They Can’t be On-site
Connection Calls provide opportunity for networking and idea sharing with peers. In addition to a discussion on a pre-announced topic, each call includes time for general discussion on the issues relevant to the community.
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Patient Family & Community EngagementReturn of Pet Therapy for Patients, Caregivers and Families
Connection Calls provide opportunity for networking and idea sharing with peers. In addition to a discussion on a pre-announced topic, each call includes time for general discussion on the issues relevant to the community.
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Culture & Leadership | Staff & Provider EngagementStaff Training and Development
This connection call focuses on staff development and training. Our panel shares best practices for ongoing staff development and ideas on support tools to maintain consistency beyond initial orientation.
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Patient Family & Community EngagementSupporting the Declaration for Human Experience as Volunteer Professionals
Connection Calls provide opportunity for networking and idea sharing with peers. In addition to a discussion on a pre-announced topic, each call includes time for general discussion on the issues relevant to the community.
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Staff & Provider EngagementThe Changing Face of Hospital Gift Shops thru the Pandemic
Connection Calls provide opportunity for networking and idea sharing with peers. In addition to a discussion on a pre-announced topic, each call includes time for general discussion on the issues relevant to the community.
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Culture & LeadershipThe Future of Healthcare Volunteer Programs – Where do we go from here?
Connection Calls provide opportunity for networking and idea sharing with peers. In addition to a discussion on a pre-announced topic, each call includes time for general discussion on the issues relevant to the community.
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Patient Family & Community EngagementThe Three W’s of Caring Communication: Who/What/Why
In this mini-webinar, Dr. Liza DiLeo Thomas, Medical Director of Patient and Provider Advocacy, shares Ochsner Health’s “Caring Communication” model for providers. Learn how physicians can create trusting relationships with patients and families by following the three Ws.
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Policy & MeasurementUsing Measurement and Metrics to Drive Improvement in Ambulatory Care Environments
Join our Ambulatory Care Community for a discussion on what and how organizations measure to best represent the voice of patients. Panelists will discuss why they selected the tools they use and how their organizations most effectively use metrics to impact the human experience.
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Culture & LeadershipVirtual Volunteering
Connection Calls provide opportunity for networking and idea sharing with peers. In addition to a discussion on a pre-announced topic, each call includes time for general discussion on the issues relevant to the community.
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Volunteer Professionals Community Connection Call – Measuring Volunteer Impact
3pm ET / 2pm CT / 1pm MT / 12pm PT – We know that our volunteers make a huge difference in our organizations every day…but how do you show that? It can be challenging to assign hard data to work done with the heart, but those statistics can help illustrate that impact in a
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