Connection Calls
Showing 65–78 of 78 results
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Patient Family & Community Engagement
Return of Pet Therapy for Patients, Caregivers and Families
Connection Calls provide opportunity for networking and idea sharing with peers. In addition to a discussion on a pre-announced topic, each call includes time for general discussion on the issues relevant to the community.
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Culture & Leadership | Staff & Provider Engagement
Staff Training and Development
This connection call focuses on staff development and training. Our panel shares best practices for ongoing staff development and ideas on support tools to maintain consistency beyond initial orientation.
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Patient Family & Community Engagement
Supporting the Declaration for Human Experience as Volunteer Professionals
Connection Calls provide opportunity for networking and idea sharing with peers. In addition to a discussion on a pre-announced topic, each call includes time for general discussion on the issues relevant to the community.
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Staff & Provider Engagement
The Changing Face of Hospital Gift Shops thru the Pandemic
Connection Calls provide opportunity for networking and idea sharing with peers. In addition to a discussion on a pre-announced topic, each call includes time for general discussion on the issues relevant to the community.
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Culture & Leadership
The Future of Healthcare Volunteer Programs – Where do we go from here?
Connection Calls provide opportunity for networking and idea sharing with peers. In addition to a discussion on a pre-announced topic, each call includes time for general discussion on the issues relevant to the community.
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Patient Family & Community Engagement
The Three W’s of Caring Communication: Who/What/Why
In this mini-webinar, Dr. Liza DiLeo Thomas, Medical Director of Patient and Provider Advocacy, shares Ochsner Health’s “Caring Communication” model for providers. Learn how physicians can create trusting relationships with patients and families by following the three Ws.
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Policy & Measurement
Using Measurement and Metrics to Drive Improvement in Ambulatory Care Environments
Join our Ambulatory Care Community for a discussion on what and how organizations measure to best represent the voice of patients. Panelists will discuss why they selected the tools they use and how their organizations most effectively use metrics to impact the human experience.
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Culture & Leadership
Virtual Volunteering
Connection Calls provide opportunity for networking and idea sharing with peers. In addition to a discussion on a pre-announced topic, each call includes time for general discussion on the issues relevant to the community.
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Volunteer Professionals Community Connection Call – Measuring Volunteer Impact
3pm ET / 2pm CT / 1pm MT / 12pm PT – We know that our volunteers make a huge difference in our organizations every day…but how do you show that? It can be challenging to assign hard data to work done with the heart, but those statistics can help illustrate that impact in a
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Volunteer Professionals Community Connection Call – Onboarding and Recruitment
2pm ET / 1pm CT / 12pm MT / 11am PT – Recruitment and Onboarding were often top of mind pre-COVID but are even more so now! Join us for connection call with other volunteer management leaders to discuss and share best practices including virtual versus in-person. All participants are invited to join the discussion
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Staff & Provider Engagement
Volunteer Professionals Community Connection Call – Shadowing
Some volunteer program leaders also manage job shadowing programs at their hospitals and clinics. These are usually intended to be short-term experiences directly 1-1 with a preceptor. It is observation-only, which is different from traditional volunteer programs where students would perform tasks independently.
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Volunteer Professionals Community Connection Call – Strategic Planning for Volunteer Services
During the connection call, we will delve into the fundamental principles of crafting a strategic plan for a hospital volunteer services department. The discussion will focus on sharing essential insights and guidelines to ensure a comprehensive and effective approach to managing and enhancing volunteer programs within the healthcare setting. Connection Calls are a member benefit.
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Environment & Hospitality
Volunteer Services and Patient Experience: Two Halves of the Same Goal
Improving the patient experience has always been a primary reason for volunteers to serve in healthcare settings. Working in partnership with PX can and should be seamless since we share the same end goal. The collaboration between PX and Volunteer Engagement can often lead to solutions for patients and families when challenges arise. Special Interest
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Environment & Hospitality
Welcome to Angryland
Connection Calls provide opportunity for networking and idea sharing with peers. In addition to a discussion on a pre-announced topic, each call includes time for general discussion on the issues relevant to the community.
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