Profile
Vital is on a mission to create beautiful, intelligent software for patients and providers. Our talented team of AI aficionados, UI experts, medical professionals, and health system executives have built solutions that radically change the way health systems, providers, and patients interact in and beyond the hospital.
Vital is AI-powered patient experience. We sit on top of any EHR, guiding patients in real-time. AI is used to predict wait times, explain test results, assign education, and simplify discharge documents into a "checklist". The result is a 30-50% reduction in LWOBS/AMA, 10-15% net promoter improvement, higher HCAHPS around communication and waits, and higher system retention on follow-up visits. No staffing and almost no training required makes it easy to deploy.
Founded by Mint.com creator Aaron Patzer and Emergency Physician Dr. Justin Schrager, Vital helps hospitals make patients happier, drive growth, achieve better clinical outcomes, and reduce workload for care teams.
Key Products
ERAdvisor
The first of its kind and born in the emergency department, ERAdvisor provides personalized updates and tools from check-in onward. Patients can view wait times and next steps, real-time orders and results, request service items, deliver feedback, receive multimodal patient education, and much more from a no-downloads, no-account-required interface.
CareAdvisor
CareAdvisor gives patients the understanding, mobility, and interactivity they need during a hospital stay. Patients can engage with their goals, track progress, order meals and request service, understand test and imaging results, view patient education, answer surveys, and more from a no-downloads, no-account-required interface.
AccessAdvisor
Supercharge today's outdated, disconnected find-a-doc tools, confusing pharmacy locators, and clunky online scheduling. AccessAdvisor automatically finds the most relevant place to get follow-up care based on the patient's unique needs at the point of discharge. With one tap, patients can schedule appointments, browse in-network providers, and more.
"There's no question about it. This technology and our methods of high reliability have really achieved some amazing results."
Mark Slyter
CEO
Dignity Health East Valley
"The increase in staff recognition has been so significant, people working in other areas of the hospital have started asking me what our secret is."
Trey Plaisance
Clinical Director
West Jefferson Medical Center Emergency Department
“This platform not only fits within our existing processes, it enhances them without adding to our staff’s workload, which has been crucial for our operational success."
James Fountain
Executive Director of Emergency Services
West Tennessee Healthcare