Innovation & Technology

Closing the Loop: Using Real-Time Feedback to Improve Patient Experience

Published June 29, 2026

Healthcare organizations have long relied on post-discharge surveys to understand the patient experience. While...

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Quality & Clinical Excellence

Taking Action in Hearing Care: Building on Patient Motivation

Published June 29, 2026

By Ena Nielsen
Team Leader, International Programs
Danish Committee for Health Education

...

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Staff & Provider Engagement

Transforming Care from the Inside Out: The Impact of Peer Coaching on Provider Well-Being and Patient Experience

Published June 26, 2026

Learn how Dartmouth Health is transforming care from the inside out through peer...

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Patient Family & Community Engagement

Turning Teen Volunteers into Healthcare Leaders

Published June 25, 2026

(This podcast is Part 1 of a content series on Teen/Youth Volunteer...

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Infrastructure & Governance

Beyond the Clock: Improving the Human Experience of Waiting in Healthcare

Published June 24, 2026

This white paper examines one of healthcare's most persistent challenges: waiting.

Grounded in insights...

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Patient Family & Community Engagement | Staff & Provider Engagement

The Cost of Silence: Addressing Disenfranchised Grief in Healthcare

Published June 23, 2026

PXE Credit Available

This webinar shines a light on disenfranchised grief, the often-unrecognized loss experienced by both...

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Environment & Hospitality

Temporary Medical Lodging: The Distance Between Home and Here

Published June 22, 2026

By Jenny Owens, ScD, MS
Vice Provost of Academic Affairs
University of...

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Innovation & Technology

From Call Light to Connected Care: Advancing Safety, Communication, and Engagement

Published June 22, 2026

St. James Parish Hospital transformed its nurse call system into a digital care platform...

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Environment & Hospitality

Vibe Check: Is Your Healthcare Teen Volunteer Program Sigma or Beta?

Published June 17, 2026

This blog is part of a series on Teen/Youth Volunteer Programs in Healthcare. Please...

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Infrastructure & Governance | Staff & Provider Engagement

Reducing LWBS Through Operational Excellence in the ED

Published June 16, 2026

PXE Credit Available

Explore how a multidisciplinary team improved Emergency Department flow, communication, and patient experience. By...

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Environment & Hospitality

What We Wear Shapes Patient Trust

Published June 15, 2026

Heather Lazarides, MHA, MS CCC-SLP, CPXP
Director of Patient Experience
BJC Health...

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Policy & Measurement

From Personal Loss to Global Change: Vita Steina’s Mission to Advance Human Experience in Healthcare

Published June 15, 2026

Jason Wolf sits down with Vita Steina, one of the leading voices advancing human...

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