Expectations & Patient Experience in Healthcare in Brazil

Few sectors have such a great need for attention to experiences as the healthcare sector. Delivering quality, safety, and caring journeys to patients and their families directly impacts issues ranging from treatment outcomes to user loyalty and institutional reputation.
The survey is a Brazilian version of the annual study conducted in the United States by The Beryl Institute and aims to understand the patient experience in the country. 2,794 people were surveyed between August and September 2023.
Related content
-
Quality & Clinical Excellence
A Qualitative Study Examining Patient Experience Factors and Drivers within the Home Health Setting
As demand for home care increases at a rapid pace, it is important to understand what patients value most during the home care episode and what touchpoints have the biggest influence on the perception of experience. This research by Northwell Health At Home, supported by a grant from The Beryl Institute, offers a unique opportunity
Learn more -
Quality & Clinical Excellence
Quality of Outpatient Care in Lebanon: A Cross-Sectional Survey
Patient experience is an important driver of healthcare improvement. Yet, in Lebanon, there is a lack of studies focusing on the satisfaction of outpatients with healthcare quality. This study aims to assess the quality of outpatient care in Lebanon from the patient’s perspective and identify its determinants. A cross-sectional survey was administered, between December 2023
Learn more -
Culture & Leadership | Quality & Clinical Excellence
Empowering Healthcare: Understanding and Supporting Trans and Non-Binary Patients
Join Lou Weaver for a webinar on understanding trans and non-binary individuals and their healthcare needs. The session will cover specialized healthcare considerations, Standards of Care, and the impact of Social Determinants of Health on this population. Participants will explore the differences between sexual orientation (SO) and gender identity (GI), the importance of related data,
Learn more