Quality & Clinical Excellence | Global Perspective

Expectations & Patient Experience in Healthcare in Brazil

Few sectors have such a great need for attention to experiences as the healthcare sector. Delivering quality, safety, and caring journeys to patients and their families directly impacts issues ranging from treatment outcomes to user loyalty and institutional reputation.

The survey is a Brazilian version of the annual study conducted in the United States by The Beryl Institute and aims to understand the patient experience in the country. 2,794 people were surveyed between August and September 2023.