Innovation & Technology
Widening the Aperture: Connecting Experience, Quality, and Safety
Published October 1, 2026
In this episode of the PX Marketplace series, Stacy Palmer talks with Dr. Harris...
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Environment & Hospitality | Innovation & Technology
NUHGo! Digital Wayfinding: Transforming Patient Navigation Experience
Published September 27, 2026
See effective wayfinding in action. This case study explores how National University Hospital (NUH)...
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Innovation & Technology | Patient Family & Community Engagement
De l’écoute à l’action: comment la voix du patient façonne les soins?
Published September 17, 2026
Sponsored Content
PXE Credit Available
Webinaire gratuit en français - Comment la voix du patient façonne-t-elle vraiment la conception des...
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Innovation & Technology
How Digital Nursing Is Transforming the Patient Experience
Published September 17, 2026
Explore how Allegheny Health Network is using digital nursing to strengthen communication, streamline admissions...
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Innovation & Technology
The Cost of Trust: Every Day Is a Chance to Be Better
Published August 10, 2026
Sponsored Content
Marion Moore of CommonSpirit Health explores how compassionate listening, real-time...
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Innovation & Technology | Patient Family & Community Engagement | Policy & Measurement
When Feedback Gets Real: Turning Insights into Action
Published July 21, 2026
PXE Credit Available
In a world of unfiltered feedback, healthcare leaders must listen with intention and respond...
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Innovation & Technology
Closing the Loop: Using Real-Time Feedback to Improve Patient Experience
Published June 29, 2026
Healthcare organizations have long relied on post-discharge surveys to understand the patient experience. While...
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Innovation & Technology
From Call Light to Connected Care: Advancing Safety, Communication, and Engagement
Published June 22, 2026
St. James Parish Hospital transformed its nurse call system into a digital care platform...
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Innovation & Technology
Breaking the Language Barrier in Epic: UMass Memorial Health Integrates LanguageLine for Equitable Care
Published February 6, 2026
Sponsored Content
UMass Memorial Health integrated one-click LanguageLine interpreter access directly into Epic, removing barriers that...
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Innovation & Technology | Staff & Provider Engagement
Creating Human Connection through Artificial Intelligence
Published January 20, 2026
PXE Credit Available
Explore how Mayo Clinic uses artificial intelligence (AI) to strengthen communication and empathy in...
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Innovation & Technology | Patient Family & Community Engagement
Transforming Patient Care: Expanding Equitable Language Access with AI Across Every Touchpoint
Published January 15, 2026
Sponsored Content
PXE Credit Available
Complimentary - Clear communication is essential for equitable care, but for the approximately 25 million...
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Innovation & Technology
PX Pulse: The Price of Care and the Promise of AI – December 2025
Published December 10, 2025
The latest PX Pulse report shows that Americans are increasingly concerned about the cost...
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Culture & Leadership | Innovation & Technology
Breaking Down Communication Barriers in Emergency Patient Experience
Published November 13, 2025
Sponsored Content
PXE Credit Available
Complimentary - Emergency departments face unique challenges in delivering exceptional patient experiences. Unlike inpatient settings...
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Innovation & Technology
Patient Experience Second Opinion: Expanded Telemed Simulation Broadens Inquiry of Health Care Provider Verbal and Nonverbal Communication Issues
Published November 12, 2025
In the quest to improve patient experience and health outcomes, the...
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