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Innovation & Technology | Patient Family & Community Engagement

Conversational AI: A New Frontier In Improving Patient Experience

Israel Krush, CEO and co-founder of Hyro, sits down to discuss the emergence...

Building Trust in Healthcare: Insights from UAB Medicine’s Humanistic Care Study

Join Chris Brainard, Associate Vice President at UAB Medicine, and Amber Maraccini, VP of...

Culture & Leadership | Infrastructure & Governance | Innovation & Technology

Experience Framework Lens: Innovation & Technology

By Rosie Bartel

The Why: As a focus on experience expands, it requires...

ED Processes & Improvements: Implementation Best Practices & Outcomes

Culture & Leadership | Innovation & Technology | Staff & Provider Engagement

In this webinar, an Associate Chief Experience Officer, a Program Director, an Analyst, and...

Human-Centered Leader Rounding: Using Generational Insights and Personalization

Explore how healthcare leaders can design and adapt their rounding processes to cater to...

Experiences of using Electronic Medical Records among Patients from Ethnic Minority Backgrounds: A Rapid Review

This study explores the experiences of individuals from ethnic minority backgrounds using electronic medical...

Laboratory Literacy: Surveying Lab Result Interpretations of a Local Patient Population

A patient's independent interpretation of their medical laboratory data has become an unspoken prerequisite...

A Quality Improvement Initiative Using Discharge Education Videos to Improve Communication with Families in a Pediatric Urgent Care

Effective discharge communication, often given in verbal and written form, during pediatric acute healthcare...

Curiosity & Connection: A Generational Approach to Patient Care

In this PX Marketplace Webinar, Jennifer Baron, CXO of NRC Health, joins us to...

Technology and the Promise of a Precise, Personalized Patient Experience

Technology has evolved to truly enhance patient care. Today, AI-driven tools allow patients to...

A More Human Way to Listen, Understand, and Improve

Environment & Hospitality | Innovation & Technology

Join NRC Health and Hackensack Meridian Health in this webinar and learn how to...

The Hospitality Effect: Creating a Culture to Improve Care & Outcomes

Elevating a great medical experience to a great patient experience means focusing on creating...

Examining the Impact of Telehealth Visits on Patient and Family Experience in a Pediatric Emergency and Urgent Care Center

Providers and healthcare organizations have created novel ways of evaluating patients using telehealth. Patient...