Patient Family & Community Engagement
Improving Communication: Patient and Family Centered Rounds
Dr. Mikelle Key-Solle, Pediatric Hospitalist, covers five themes physicians should consider when interacting with...
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Policy & Measurement | Quality & Clinical Excellence
We need to be the patient in the room
Transgender activist Emily Newberry joins Director of Community Experience, Amy Kwiatkowski to share her...
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Culture & Leadership
It’s More Than Just a Mattress: Multidisciplinary Process Improvement for the Disabled Patient Population
This case study sheds light on how small process changes can make a big...
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Culture & Leadership | Policy & Measurement | Staff & Provider Engagement
Promoting Anti-Racism and Supporting Staff through Policy
PXE Credit Available
Mount Sinai deepened its commitment to equity and began a journey towards anti-racism in...
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Culture & Leadership | Innovation & Technology | Patient Family & Community Engagement | Quality & Clinical Excellence
From Words to Wellness: Promoting Health Equity through Translation
Sponsored Content
PXE Credit Available
This webinar will explore the critical intersection of language access and health equity. This...
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Environment & Hospitality
On the Road at the VA Boston Healthcare System
On the Road with VA Boston Healthcare System – November 2023
by Amy Kwiatkowski
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Culture & Leadership | Policy & Measurement
The Treatment Impact: Cultural Inclusivity in a Modern World
PXE Credit Available
Caring for patients and their families during tumultuous times can be daunting. Many times,...
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Culture & Leadership | Patient Family & Community Engagement | Quality & Clinical Excellence
Falling on Deaf Ears: Special Considerations for Deaf Patients in Healthcare
PXE Credit Available
Often clinicians view Deaf patients as the same as other Limited English Proficiency (LEP)...
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Patient Family & Community Engagement | Staff & Provider Engagement
Using Design Thinking Principles to Reduce Healthcare Barriers & Improve Access
This learning bite brings to light the importance of understanding our patients’ barriers in...
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Culture & Leadership
A Conversation with Dr. Airica Steed, President & CEO of The MetroHealth System
Healthcare executive Dr. Airica Steed discusses the importance of representation in healthcare and how...
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Culture & Leadership
Improving the Diversity of Patient Partners
In the Kaiser Permanente Northwest market, we have been working hard to diversify...
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Patient Family & Community Engagement | Quality & Clinical Excellence
The Impact of Bias on Health Equity and the Human Experience
This paper identifies what bias looks like in healthcare settings and acknowledges its serious...
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Culture & Leadership | Patient Family & Community Engagement
Antiracism Skills to Elevate the Human Experience in Healthcare
PXE Credit Available
Jaime Harry, MSW, LCSW | Licensed Clinical Social Worker and Wellness Program Liaison, University...
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Environment & Hospitality | Patient Family & Community Engagement | Quality & Clinical Excellence
Lessons from Interpreters: Improving Health Equity and Inclusion for all Patients
PXE Credit Available
Michelle Harris | Manager, Interpreter Services, Michigan Medicine
Christa A. Moran, NIC, MEd,...
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