PXJ Article
Showing 193–208 of 540 results
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Innovation & TechnologyHealth information technology: A key ingredient of the patient experience
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Culture & LeadershipHealthcare providers versus patients’ understanding of health beliefs and values
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Staff & Provider EngagementHealthcare Team Members’ Views on Social Determinants of Health Screening and Referral Practices in a Pediatric Emergency Department
We aimed to explore the healthcare team members’ (HTMs) views on social determinants of health (SDH) screening and referral processes in a pediatric emergency department (PED). We conducted a cross-sectional, mixed-methods study to explore PED HTMs’ views on social care practices at a quaternary-level children’s hospital. The survey was created using a goal identification framework.
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Culture & LeadershipHearing the patient voice: Using video intervention/prevention assessment to understand teens with cystic fibrosis
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Patient Family & Community Engagement
Helping Patients Navigate the Emergency Department: Assessing the Utility of a Poster Illustrating the Patient Journey
Patients often have limited understanding of the emergency department (ED) care process, which can increase anxiety, frustration, and confusion. This study implemented and assessed the usefulness of a poster explaining the ED care process. A large wall-mounted poster illustrating the patient journey was developed; two different data collection techniques were used. First, a QR code/URL
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Culture & Leadership
Hindsight is 20/20: Lessons learned after implementing experience based design
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Patient Family & Community EngagementHis Story: “I would be better off dead”
A physician shares the story of his brother’s experience in an ICU, how the hospital caring for him failed him as a human being, and how the pain of not being properly cared for and not being treated with dignity and respect left the patient feeling he would be better off dead. In the back
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Innovation & Technology | Patient Family & Community EngagementHome health care CAHPS® survey: Predicting patient experience performance
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Patient Family & Community EngagementHomeless and marginally housed Veteran perspectives on participating in a photo-elicitation research study
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Patient Family & Community Engagement | Staff & Provider Engagement
How an intake conversation in mental healthcare nearly led to suicide
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Innovation & TechnologyHow are the vibes? Patient and family experiences of rapport during telehealth calls in palliative care
Interactions with rapport are considered essential to palliative care and beneficial to patient outcomes. With the current interest in telehealth, more knowledge is needed about rapport during telehealth encounters in palliative care from the patient and family viewpoint. The objective of this study was to explore patient and family experiences of rapport with health professionals
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Staff & Provider EngagementHow do health systems approach patient experience? Development of an innovative elective curriculum for medical students
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Innovation & TechnologyHow do healthcare staff respond to patient experience feedback online? A typology of responses published on Care Opinion
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Infrastructure & GovernanceHow does patient experience fit into the overall healthcare picture?
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How have Patients’ Experiences of Cancer Care Been Linked to Survival? A Systematic Review
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Patient Family & Community EngagementHow information sharing can improve patient and family experience in critical care: A focus group study
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