From darkness to hope: A journey through patient experience
Published November 7, 2017
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Culture & Leadership | Patient Family & Community Engagement | Policy & Measurement | Staff & Provider Engagement
Pulse Check: Perspectives on Human Experience
Published September 19, 2025
Complimentary – This 30-minute session will explore key headlines from the most recent PX Pulse report and findings from the State of Human Experience 2025 study. Participants will engage in discussion on consumer perspectives on the current state of healthcare, review the biggest trends in human experience, and reflect on how these insights will impact both
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Culture & Leadership | Infrastructure & Governance | Quality & Clinical Excellence
Health Equity: The Metronome for Human Centered Care
Published December 17, 2024

Complimentary – As the healthcare landscape continues to evolve, and as consumers seek a more personalized care experience, integrating health equity into experience management emerges as a critical factor in enhancing institutional performance. Traditionally, health equity has been viewed as a separate component of healthcare quality improvement. However, in this webinar, we will explore the
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Culture & Leadership
Leading in Turbulent Times: Why Experience is Essential to Healthcare’s Future
Published May 4, 2025
Healthcare systems around the world and throughout our community are being buffeted from all sides, with higher acuity patients, a vulnerable and stressed workforce, unsure finances and support structures, and even challenges to long-held medical truths. For as much as we traversed a once in a lifetime moment through the pandemic years, the residual effects
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