Event
Showing 1–16 of 70 results
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Culture & Leadership | Infrastructure & GovernanceAligning Experience to Drive Scalable, Sustainable Change
PX Marketplace (Complimentary) – 2pm ET / 1pm CT / 12pm MT / 11am PT – In today’s complex healthcare landscape, turning insights into meaningful action is critical. This webinar explores how experience alignment tools like journey maps, service blueprints, and prioritization frameworks can uncover hidden risks, align diverse stakeholders, and spark lasting transformation. Attendees
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Ambulatory Care Connection Call – Wait Times
2:00pm ET / 1:00pm CT / 12:00pm MT / 11:00am PT – Wait times are the number one patient dissatisfier within all health care facilities, clinics, and medical offices nationwide. It negatively impacts the patient perceptions of kindness and compassion of the staff and increased patient’s anxiety. Research shows that a patient’s perception of doctor
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Book Club – Return on Human Experience: Eight Guiding Principles to Inspire Excellence in Healthcare
2pm ET / 1pm CT / 12pm MT / 11am PT – Join us for a special book club discussion of Return on Human Experience: Eight Guiding Principles to Inspire Excellence in Healthcare. Hear directly from the book’s authors, Jason Wolf and Stacy Palmer as they share insights about the book and their journey in
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CAVS Informational Webinar (April 23, 2025)
12pm ET / 11am CT / 10am MT / 9am PT – CAVS Informational Webinar: Your Guide to CAVS Credentialing Process Join us for an informational webinar hosted by The Beryl Institute Credentialing team. In this session, we will walk you through everything you need to know about earning the CAVS (Certified Administrator of Volunteer
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CAVS Informational Webinar: Your Guide to the CAVS Credentialing Process
COMPLIMENTARY – 11am ET / 10am CT / 9am MT / 8am PT – Join us for an insightful informational webinar hosted by The Beryl Institute Credentialing team! In this session, we will walk you through everything you need to know about the CAVS (Certified Administrator of Volunteer Services) credential. During this webinar, we will
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Staff & Provider EngagementCharting Your Path: Elevate Your Patient Experience Career in 2025
COMPLIMENTARY – 12pm ET / 11am CT / 10am MT / 9am PT – As the new year begins, it’s the perfect time to reflect on your professional goals and identify the skills and experiences that will propel your career forward. Whether you’re just beginning your journey in patient experience or aspiring to earn the
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Quality & Clinical ExcellenceConnection Call – Back to Basics: Five Priorities for Restoring Human-Centered Care
12pm ET / 11am CT / 10am MT / 9am PT – Join us for an engaging panel discussion with four contributors to the featured white paper, Reigniting the Human Experience: Strategies for Getting Back to Basics. Together, they’ll explore five focus areas essential to human-centered care, offering practical insights, real-world examples, and actionable strategies
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Infrastructure & GovernanceConnection Call: Aligning Volunteer Services and Patient Experience for Maximum Impact
12pm ET / 11am CT / 10am MT / 9am PT – We all know that the work that volunteers do in our organizations directly impacts patient experience, but that connection isn’t always clear to your patient experience department. So how do you create and amplify that partnership? Join us as we learn from our
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Connection Call: Learning Programs to Support Your Experience Career Path
12pm ET / 11am CT / 10am MT / 9am PT – Whether you are new to patient experience or looking to become a Certificated Patient Experience Professional (CPXP), The Beryl Institute offers programs to support you in your professional journey. Join this connection call to learn about the Institute’s Certificate Programs and the CPXP
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Connection Call: Learning Programs to Support Your Organization’s Experience Strategy
12pm ET / 11am CT / 10am MT / 9am PT – Built upon research from the Institute and the collective knowledge of our community, we offer a variety of learning programs to sustain your organizational experience strategy and to develop skills and knowledge of your team members at all levels. Join this connection call
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Connection Call: Membership Benefits Overview (April 16, 2024)
2pm ET / 1pm CT / 12pm MT / 11am PT – Join our Community Experience Team to learn more about your membership and getting the most out of the community. Dive deeper in membership benefits, learn how to become an active contributor to our community, and engage in Q&A session. *Please note the purpose
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Connection Call: Membership Benefits Overview (August 8, 2024)
12pm ET / 11am CT / 10am MT / 9am PT – Join our Community Experience Team to learn more about your membership and getting the most out of the community. Dive deeper in membership benefits, learn how to become an active contributor to our community, and engage in Q&A session. *Please note the purpose
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Connection Call: Membership Benefits Overview (December 4, 2024)
10am ET / 9am CT / 8am MT / 7am PT – Join our Community Experience Team to learn more about your membership and getting the most out of the community. Dive deeper in membership benefits, learn how to become an active contributor to our community, and engage in Q&A session. *Please note the purpose
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Connection Call: Membership Benefits Overview (June 11, 2024)
10am ET / 9am CT / 8am MT / 7am PT – Join our Community Experience Team to learn more about your membership and getting the most out of the community. Dive deeper in membership benefits, learn how to become an active contributor to our community, and engage in Q&A session. *Please note the purpose
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Connection Call: Membership Benefits Overview (October 9, 2024)
2pm ET / 1pm CT / 12pm MT / 11am PT – Join our Community Experience Team to learn more about your membership and getting the most out of the community. Dive deeper in membership benefits, learn how to become an active contributor to our community, and engage in Q&A session. *Please note the purpose
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Connection Call: PX Week
12pm ET / 11am CT / 10am MT / 9am PT – Join The Beryl Institute Community for an opportunity to connect with your peers and discuss ideas for PX Week, which is April 28- May 2, 2025. *This Connection Call is complimentary. The event is recorded, but does not offer patient experience continuing education
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