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Culture & Leadership | Patient Family & Community Engagement | Staff & Provider Engagement

The “What Matters to You” Movement: Fostering Sustainable Change in Healthcare

PXE Credit Available

Are you curious about how to ignite a movement within your organization that enhances...

Culture & Leadership | Staff & Provider Engagement

Rising Strong: Team Resilience Strategies

PXE Credit Available

Join us for an insightful webinar where we'll share practical resilience tools and strategies...

an image of mountains with text overlaid on top that reads volume 12, issue 1; text at the bottom of the image reads px journal
Staff & Provider Engagement

Re-Recruitment: An Essential Aspect of Human Experience

Healthcare staffing is a major issue facing leaders at all levels and is affected...

an image of mountains with text overlaid on top that reads volume 12, issue 1; text at the bottom of the image reads px journal
Staff & Provider Engagement

Beyond the White Coat: Mental Health in the Life of a Junior Doctor

This article underscores the profound need for a culture that prioritises mental health, especially...

an image of mountains with text overlaid on top that reads volume 12, issue 1; text at the bottom of the image reads px journal
Staff & Provider Engagement

HOPE Experience Essentials: The Next Generation of Service Standards at Mayo Clinic

Engaging employees in providing exemplary patient experience has been challenging for healthcare leaders in...

Culture & Leadership | Staff & Provider Engagement

Heartfelt and Healing: Mastering the Art of an Apology in Human Experience

PXE Credit Available

In this webinar, participants will explore the expertly designed service recovery process developed by...

three headshots of presenters on a webinar about coaching is overlaid atop an image of someone working on a laptop with the beryl institute logo on the screen; text at the bottom of the image reads webinar
Culture & Leadership | Staff & Provider Engagement

Real-Time Coaching & Feedback: At-The-Elbow Support for Success

PXE Credit Available

Unlock the power of coaching to inspire, engage, and gain buy-in from your team....

Culture & Leadership | Staff & Provider Engagement

Enterprise Volunteer Management: From Silo to Systemness

PXE Credit Available

The ever-changing healthcare environment has required hospitals across the country to rethink how they...

Staff & Provider Engagement

Communicating at an Elementary Level: Lessons from Young Learners

Join us as Katelyn Moser, Senior Director of Patient Experience at MedStar Washington Hospital...

Staff & Provider Engagement

Fostering a Growth Mindset in Healthcare: A Strengths-Based Approach to Improving Patient Experience

This learning bite explores a pilot program that took a compassionate, strengths-based approach...

Patient Family & Community Engagement | Quality & Clinical Excellence | Staff & Provider Engagement

Compassion Rounds: Connecting with Patients and Families Beyond a Diagnosis

PXE Credit Available

During a hospitalization, medical rounds address the patient’s physical needs but often fall short...

Staff & Provider Engagement

Work-Life Balance in Healthcare: Caring for Yourself to Care for Others

Achieving work-life balance is essential for overall well-being, especially in healthcare. Join us as...

Culture & Leadership | Staff & Provider Engagement

Nonviolent Communication to Improve the Human Experience

PXE Credit Available

Discover the transformative power of Nonviolent Communication (NVC) in this engaging webinar. Grounded in...

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