Representing the patient experience of heart failure through empathy, journey and stakeholder mapping
Published June 26, 2019
Related content
-
Innovation & Technology
Acceptability of a New Remote Monitoring Service for Patients with COVID-19 Infection using Wearable BioStickers™: A Mixed Methods Study
Published April 30, 2024
The COVID-19 pandemic saw rapid adoption of telehealth, including remote patient monitoring (RPM). There is limited evidence about how patients and staff experience such services in New Zealand. This study aimed to understand the acceptability of the RPM experience, particularly for Maori and Pacific peoples, and identify strengths, gaps, and limitations to inform future delivery
Learn more -
Innovation & Technology | Patient Family & Community Engagement | Staff & Provider Engagement
The Patient Experience with Virtual Care
Published September 18, 2025

Complimentary – Bedside nurses love the efficiency and workflow improvements virtual care gives them. But what do patients think about it? Join leaders from The Christ Hospital, Cook Children’s, Henry Ford Health, and Lehigh Valley Health Network to hear how their patients are reacting to virtual care sessions, and the difference it’s making to bedside care.
Learn more -
Innovation & Technology
A More Human Way to Listen, Understand, and Improve
Published September 12, 2024

Complimentary – Join NRC Health and Hackensack Meridian Health in this webinar and learn how to make healthcare experiences more human for everyone. Liz Paskas, SVP, Chief Patient Experience & Performance Improvement Officer of Hackensack Meridian, will share how the organization is leveraging emerging technologies and modern techniques to create a more holistic picture of
Learn more