Game On: Growing a Gaming and Technology Program that Improves Patient Experience
Published July 17, 2025
In this learning bite, a dedicated Child Life Technology Specialist role helped one hospital safely expand gaming, VR, and tech resources for patient experience. By adding safeguards and better support, the program increased entertainment access, protected patient privacy, and boosted satisfaction for kids and families.
Related content
-
Innovation & Technology
Defining and Advancing the Use of AI in Healthcare Experience
Published October 8, 2025
This paper explores how Artificial Intelligence (AI) can be responsibly applied to enhance patient experience, support care teams, and build trust. Featuring data from The State of Human Experience 2025 and real-world case studies, the paper highlights how AI can connect silos, promote equity, and free clinicians to focus on what matters most—human connection in
Learn more -
Culture & Leadership | Innovation & Technology
Harnessing Technology for Patient-Centered Rounding: Trends and Best Practices
Published April 11, 2024
Complimentary – Watch an illuminating journey into the world of rounding technology within healthcare organizations, spotlighting its role in capturing in-the-moment feedback as part of a comprehensive XM (Experience Management) listening strategy. Delve into the latest tech trends, implementation strategies, and patient engagement tips through practical insights and real-world case studies. Don’t miss this opportunity
Learn more -
Innovation & Technology
Conversational AI: A New Frontier In Improving Patient Experience
Published March 12, 2025
Israel Krush, CEO and co-founder of Hyro, sits down to discuss the emergence of artificial intelligence (AI) technology in healthcare and how it impacts the patient experience. Listen in as he shares how Hyro’s focus on the patient journey is helping provide AI solutions for patients and healthcare workers alike.
Learn more