Praise, Coach, Discipline: Giving Feedback to Others

Anita Woodward
Giving feedback is often hard to do. We forget to praise what we see as “expected” behavior, and we tend to avoid confrontation with people not performing up to par because we aren’t sure how to handle it, and we expect it will be difficult and emotional. This session covers the hows and whys of giving feedback.
Related content
-
Culture & Leadership | Environment & Hospitality | Infrastructure & Governance | Patient Family & Community Engagement | Policy & Measurement | Quality & Clinical Excellence | Staff & Provider Engagement
A Commitment to Human Experience in Essential Hospitals
A Commitment to Human Experience in Essential Hospitals highlights the innovative practices of essential hospitals in enhancing the human experience in healthcare. These safety-net hospitals are crucial for providing care to underserved and marginalized communities, addressing complex medical needs and significant socio-economic challenges. Despite facing financial constraints and staff shortages, essential hospitals excel in creating
Learn more -
Culture & Leadership | Staff & Provider Engagement
Nonviolent Communication to Improve the Human Experience
Discover the transformative power of Nonviolent Communication (NVC) in this engaging webinar. Grounded in emotional intelligence, NVC equips healthcare professionals with tools to resolve disputes and prevent conflict escalation through clear, compassionate communication. Participants will explore NVC’s four-step framework, which focuses on identifying feelings, understanding needs, and connecting with values that shape actions and motivations.
Learn more -
Culture & Leadership
Fundamentals of Patient Experience: A Development Pathway for Experience Professionals (Arabic/English) – July/August 2025
This 16-hour virtual certificate program, delivered bilingually (Arabic/English), builds foundational knowledge in patient experience, helps prepare to achieve the professional designation of Certified Patient Experience Professional (CPXP), and supports a pathway to experience leadership. Faculty Ahmed A. Abdelkawy, MQM, FPCC, CPXP, FHX, IHI Fellow Live Facilitated Course Schedule 8 Consecutive Saturdays 2025 Dates: July: 5,
Learn more