Establishing Evidence-Based Benchmarks & Guidelines for the Field of Patient Advocacy: Survey Results
Published July 11, 2019
The aims of this project are to 1) provide additional guidance for the establishment of benchmarks related to processes for grievances and complaints; 2). provide a baseline assessment of current knowledge within the field of patient advocacy personnel as a guide for potential future educational endeavors; and 3). identify common work environments and characteristics for individuals within the field of patient advocacy.
Related content
-
Innovation & Technology
Acceptability of a New Remote Monitoring Service for Patients with COVID-19 Infection using Wearable BioStickers™: A Mixed Methods Study
Published April 30, 2024
The COVID-19 pandemic saw rapid adoption of telehealth, including remote patient monitoring (RPM). There is limited evidence about how patients and staff experience such services in New Zealand. This study aimed to understand the acceptability of the RPM experience, particularly for Maori and Pacific peoples, and identify strengths, gaps, and limitations to inform future delivery
Learn more -
Innovation & Technology
Breaking Barriers to Meaningful Patient and Family Engagement in Virtual PFACs
Published June 1, 2025
This learning bite explores how one healthcare team tackled common barriers to virtual Patient and Family Advisory Councils (PFACs)—from digital access and confidence to staff readiness and structure. Through practical strategies and a spotlight on a real-world story, M Health Fairview offers a roadmap to more inclusive, impactful patient engagement.
Learn more -
Innovation & Technology
Conversational AI: A New Frontier In Improving Patient Experience
Published March 12, 2025
Israel Krush, CEO and co-founder of Hyro, sits down to discuss the emergence of artificial intelligence (AI) technology in healthcare and how it impacts the patient experience. Listen in as he shares how Hyro’s focus on the patient journey is helping provide AI solutions for patients and healthcare workers alike.
Learn more
Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Establishing Evidence-Based Benchmarks & Guidelines for the Field of Patient Advocacy: Survey Results
$275.00
ACCESS NOW