Establishing Evidence-Based Benchmarks & Guidelines for the Field of Patient Advocacy: Survey Results
Published July 11, 2019
The aims of this project are to 1) provide additional guidance for the establishment of benchmarks related to processes for grievances and complaints; 2). provide a baseline assessment of current knowledge within the field of patient advocacy personnel as a guide for potential future educational endeavors; and 3). identify common work environments and characteristics for individuals within the field of patient advocacy.
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